Nican Resort Hotel Rooms Pictures & Reviews (Kampala, Uganda)
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My stay was really a great one . I loved the complementary were this hotel gives free access to health club facilities to all residents regardless of the room type , some one can gym, go for sauna and steam and at the same time you can go for swimming. Personally I loved the gym ,the trainer was great and it was also well stocked my other friend enjoyed so much of the sauna. Surely I would recommend this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We had a very good reception at the resort once we arrived me my wife and daughter we had called a week before for reservations and our family suit I must say it really looked awesome , balcony, 😍 our room service orders came on time we enjoyed our stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
my stay was a unique one , clean bathroom, breakfast in bed, the Internet was perfect and the receptionist often checked on us using the intercom . The breakfast was good served with a variety to choose from. I must come back
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Response from Nican Resort, Guest Services / Front Office at Nican Resort Hotel
Responded 23 May 2022
Hello Gloria, thank you for reviewing us we appreciate your effort and we hope to receive you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff great but forgetful and can be very lazy
Beds clean, but the rooms never get vacuumed
Took us 2 1/2" hours to get a breakfast delivered to our room on the one occasion we decided to have breakfast in our room
Food is very poor quality, both my wife and I ended up with tummy problems which cost us up 1 1/2" days in the room / toilet
Gounds lovely though
Beds clean, but the rooms never get vacuumed
Took us 2 1/2" hours to get a breakfast delivered to our room on the one occasion we decided to have breakfast in our room
Food is very poor quality, both my wife and I ended up with tummy problems which cost us up 1 1/2" days in the room / toilet
Gounds lovely though
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Room Tip: Air conditioning can be quite noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Response from Nican R, Guest Relations Manager at Nican Resort Hotel
Responded 28 Aug 2017
Hey Dear,
Thanks for taking the time to give your feedback. It is sad to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.
Maintenance is taken as a priority and we have developed our services through training the staff. Am very sorry about the poor food you ate but if we were informed earlier we could have taken charge of the medical expenses.
I would like to inform you that things are not the same and I will be very grateful to see you again
With humble apologies,
Immaculate N
Thanks for taking the time to give your feedback. It is sad to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.
Maintenance is taken as a priority and we have developed our services through training the staff. Am very sorry about the poor food you ate but if we were informed earlier we could have taken charge of the medical expenses.
I would like to inform you that things are not the same and I will be very grateful to see you again
With humble apologies,
Immaculate N
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 6 days booked when we arrived place is very clean . We booked bed and breakfast maid service every day large bed in the single room and a decent shower also safety deposit box included in the price. Breakfast in the main hotel but if you require lunch or dinner its in an annex at the foot of the property the bar is also situated there although drinks are available at the swimming pool which is also cleaned along with the surrounding area each day .The sauna is also included in the price and gardens are tendered 24/7 . One downside laundry price was on a par with the UK so check the price before you decide to use the service also wifi only available in certain areas although it is free but a bit slow . Would I return to this establishment - defiantly if I'm ever back in Kampala I would return here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.