Bit of a mixed bag really but on the whole we wouldn't recommend 99 Dielta. I'll go into the whys soon.
There is positives so I'll list them first
short ten min stroll to the square, right in front of a tram stop and plenty of shops etc close
Location - negatives
It's on a very busy road, very noisy all night with club goers and police rife until 4am, curry House 3 doors down means to will endure the aroma constantly. I love a curry but it became too much
Rooms - positives
Clean, shower is superb
Rooms - negatives
Tiny, and I mean tiny, the standard rooms are advertised as OK for families, they aren't. Couples at best. Bear in mind there is zero storage, no drawers, no wardrobes, just 4 coat hangers to hang off the balcony to the 'bedroom'. I suppose you could class the sofa bed as storage but you need to dismantle it to lift it up to access your stuff. Also one mirror in the bathroom, meaning if someone is in the shower, you can't get ready, make up application or hair etc. The bed is a mattress on the floor with two pillows that are very uncomfortable, both of us have gone home with sore backs. The kids got the pull out sofa that was right next to the window that we had to leave open as the air con didn't work (room 27)so two tired and grumpy kids with the noise.
At no point in the 4 days we were there was the room cleaned or supplied with fresh towels, this despite a request on day 2. We ended up buying our own toilet roll.
Staff - positives
Reception staff lovely, we had a nightmare arrival thanks to diversion to Warsaw for fog and a 5hr coach journey, they kept in contact throughout it all, we eventually arrived some 12 hours after we should have but check in was smooth.
Staff - negatives
The cleaners, surly and moody. Shame as they let the rest down.
It's an OK place but for the price there is way better venues out there that offer far more space and convenience.
Personally we won't return, I desperately wanted to like it, but the longer we stayed the more issues it raised especially with a 15 and 11 Yr old in tow. A young couple would probably love it, but families and the older traveller should really avoid. I just get the feeling we were misled with pictures in booking.com it looks large, it isn't, is sold as fit for four people, it isn't. What it is though is, sadly, a let down.
If you can use pergamin apartments. Way better for similar price
A solitary 1 star out of 5 stars for us.
Extremely convenient location to trams and buses. Walking to Old town Square several blocks but not bad, unless elderly. Reasonable parking at lot at end of street next to hotel, very convenient. Few restaurants nearby, but easy walk. Room rustic, quaint, small table with two chairs, nice kitchenette with frig, coffee maker, not much room to walk when suitcases in place. Great bathroom with very nice shower. We were in lower level room, rather closed in since windows opened to street noise. No air conditioning in this room just large fan which did well. Very clean facility and fresh towels whenever requested. Food available by " Carry In" through ordering at front desk ( pricey) . We found nearby Bistro for breakfast. Queen bed , nice flat screen TV. Couldn't have asked for kinder, more helpful staff. They even assisted us with speaking to Polish Archives and mapping our tram to the various sites.
I believe they have larger rooms upstairs, but no elevator. Price very reasonable.
Well, where do I start, firstly we are 2 60+ grandparents and took 2 teenage lads with us. We were given a room somewhere in the building, we never got to it because of all the stairs ( no lift ) eventually was given a ground floor room. How they expected 4 people to stay in one of the apartments I will never know. The pictures of apartments are in our view misleading. Toilet door stuck when closed properly, the walls near the door were all marked as was the walls near the stairs, no place for your clothes, had to ask for a clothes rail with 5 hangers on it, was given some more when we asked, stairs in our view were dangerous. We had to ask for towels to be changed, we had to empty our own bins 🗑 in fact we had no staff come into the room at any time. Krakow is a lovely place but unfortunately we picked a poor place to stay this time and it won’t be happening again.
Located inKrakow old town Dietla99 is a short walk, 10 min, to the Polish quarter and the Jewish Quarter. Our room was clean and stlylish. We had a bottom floor or basement room. Quiet and secure we just loved this place. A short walk to just about everything a person needs. Now the down side, very minor. No toiletries provided and the pillows on the bed are small for the bed size. No AC in the basement but didn't need it. So, therefor everything being said YES! we would absolutley go back there. If you book here 1 thing to help you from freaking out. When you walk in you are not sure if it is the right place? From the front door go up a few steps and walk accross the the stairs going to the basement. That is where check in is. These are small apartments in a fab old building not a hotel. Great place!!
We stayed for four nights in May. Check in was easy as we received instructions for entry to the building and the room beforehand. Room was very clean and comfortable, decorated nice and modern. The room was a maisonette with the bedroom up some steep stairs. This was fine for two 30 year olds, but would suggest it's not ideal for children (or perhaps older people), so would suggest you ask for a different room. Our room was on third floor, with no lifts in the building, again this was fine for us but might not be suitable for families with young children.
Location was spot on - between the old town and Kazimiers, 5 minute walk to either.
Breakfast was great - it gets delivered outside your door (they email you to pre order what you want beforehand). Very tasty and plenty to eat!
With it being apartments there was no maid service, after our third day it was looking a bit dirty and i would have liked maid service so this would be my only downside of picking aparthotel instead of a hotel. On the flipside, we had our own kitchenette and fridge etc so we could eat in if we wanted.
Would certainly recommend the aparthotel.