We had a 4 bedroom apartment on the 4th floor for the 6 of us. This is great sized and well appointed - so much storage space we should have stayed a month! It is clearly intended that you only eat breakfast in the apartment, but that does not matter as there are many fantastic restaurants, at prices to suit all pockets, nearby. The administration is very good and efficient. If you take the cancellable option, the payment arrangement is very favourable. There were a few niggley maintenance issues which the cleaners should have spotted but they did not spoil the enjoyment. If we come back to Prague, we will certainly book again. Location is great - near enough but not too close to the old town square. There is a Chill Inn opposite which creates noise in the evening until about 11:30 (the smokers hanging about outside) and the taxi drivers seem to noisily gather at about 5:00 in the morning.
As Many have mentioned you do have to pick your keys up at another location. This is can be very inconvenient especially if you’ve been travelling all night. They store luggage but you have to take two separate trips. when we arrived we had to unload luggage for 4 then carry them upstairs to the office to store it, when apartment was ready again luggage back down the stairs put it in another taxi and incur another cost along with the inconvenience. initially the taxi that was called for us at the main office didn’t want to take us and our luggage because he said it wouldn’t fit. He was about to leave, we asked him to try and it did fit. Also the price that was quoted to us by the office was more than double the amount. This could have been just the taxi driver taking advantage of us and perhaps going a different route. Best to just take an Uber
Still not a great first impression. The company should work with a driver and give you a complementary transfer.
It felt very much like self-service no one offered to help and considering the amount of money we are spending it would be nice to feel a little more like a vacation.
Considering they had two people in their office it would be GREAT customer service if they had someone just meet you at your location and store your luggage in your room while it is being finished cleaning. Then someone could just message you when the room is ready With modern technology they should be able to sign in customers anywhere with just a tablet. Please consider this.
The apartment was very clean and well laid out. The bedding and pillows were comfortable the beds were medium firmness so should be suitable for most.
The balcony was lovely and offered a nice oasis when other guests were not being too loud. We did have quite a few nights of noisy neighbours upstairs. I would recommend a little sign suggesting people take their shoes off in the entryway we could hear heels all night on the floor above us. We are fortunate enough to have at least a few nights of quiet so we could catch up on sleep
The kitchen could benefit from a new pan There is an Alberts grocery store close by. Showers have no shelves for shampoo soap etc. Please consider putting a little shelf in there. All in all we had a good stay can’t beat the location and we would definitely come again hopefully they will use their customer feedback to make a few changes it would greatly be appreciated
8 am it’s just an a little wooden hut,cross the street go up a few stairs turn right also another one turn right exiting the building on the next right corner Ibelieve that one opens at 7 AM really good lattes
Surprised to be staying here but what a great place!!! Getting the keys was a bit awkward as the office is 2 miles away from the apartment and google maps takes you to the wrong place, that aside an enjoyable experience.
the four bedrooms in the Penthouse suite are amazing. then the roof hot tub!! what a laugh we had. The place has everything and feels top quality. Great views of prague from the roof.
The apartment was shared with myself and 4 other friends, who was on a lads get away for a long weekend. The apartment was really cool and had more than enough room, it had a balcony which offered nice views. It’s also Located in a good spot in the city. The beds were very comfy and a good size. The two shower rooms were very nice too. The only two faults I can pick out, is that you have to go to a separate place to pick the key up and our apartment only had one toilet. Bar them faults I would highly recommend a stay.