This is my second stay in this particular hotel. The staff is absolutely lovely. Very welcoming and efficient.
The room is very clean and you have all you need: towels, shower gel, kettle, coffee and tea. You will even get a complimentary bottle of water.
The hotel is very quiet.
The hotel has a free car park and free WiFi.
I sleep over 6 months per year in hotels and I am familiar with the Kyriad brand. In the past, I have been very happy with my experiences with them.
For this stay in Lyon I was VERY disappointed by both Kyriad and Agoda. I must first say that the staff at the hotel were AMAZING. What was unacceptable was everything else. As far as Agoda is concerned the pictures for the "double room" that I booked are NOT from this aweful property. Shame on you Agoda....i am now an ex-client of yours!
This hotel is old, ugly, dirty, inadequate and in need of MAJOR upgrades.....actually I am very frustrated that this hotel bears the Kyriad logo. I am a frequent user of Kyriad, Campanile, Golden Tulip and Première Classe hotels and I am a holder of their "Pass for You" program......and I have never seen such a dump. (Please see the enclosed pictures).
My first room I couldn't stay in because of a major water leakage affecting 25% of the carpet in the room. The smell of mildew was overwhelming.
The second room was drier but the layout and the features were from 40 years ago.
The bed was nevertheless comfortable I must admit....but the amount of noise coming from adjacent rooms was very unpleasant.
There is absolutely NO reason for anyone to choose this hotel. It is old, damaged and aweful but it is near NOTHING unless your private Cessna is parked at the adjacent Lyon-Bron private airport. This hotel is far from Lyon, far from St-Éxupéry Airport....and because of its location near the Eurexpo area.....the area is full of new well-priced hotels.
The ultimate insult was when upon waking up I found an earwig (see picture) in my empty glass.
I cannot recommend this hotel and I am so very sorry for the great employees who work in this sad looking property.
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The hotel is quite good. On the positive, the staff is really nice, very friendly and helpful. The car park is sufficient. The rooms facilities are what you expect of a Kyriad: coffee making facilities, bottle of water. The only less positive point is the room as it looked a bit old as did the bathroom. However, the bed was comfortable and the room clean. The hotel is also very quiet, even though it is located close to a small airport.
We travelled to Lyon for a weekend break. We flew Ryanair from Dublin and the taxi from the airport to the hotel was €50 (approx.) To get to the city center of Lyon it cost us another 50 euro. It wasn't possible to walk from the hotel as it is too far from everything and too close to motorways. The metro was not advised by airport staff as they said there was no direct route to the hotel on public transport. We ended up spending a lot of money on transport to an from the hotel making it an inconvenient location for us.
For people travelling with their own transport, the hotel is a really nice. The staff are very helpful and friendly. They are mostly multi - lingual staff making it easy to communicate our needs.
Unfortunately the air con wasn't working in the room we were in but this was the only issue we had with the room itself.
I really didn't like this place at all. The room was on the ground floor and had a large door which wouldn't have taken much to open from the outside. I went to the restaurant and decided that I would rather spend my money elsewhere - beers only in bottles!!! And expensive of course, as was the food. The Courte Paille up the road is much nicer.
The room was clean but in bad need of an upgrade, and is the only room I have ever stayed in (and I have stayed hundred of nights in hotels) where I felt unsafe. Funnily enough the night before I stayed in the Kyriad at Lyon Airport (much nice thought criminally expensive) and thought someone was coming into my room - the walls are so thin, must be the leitmotif of the Kyriad brand.