We arrived around 19:00 and Pia greeted us with a smile, gave us an upgrade to a bigger apartment, and gave us some helpful information about the town.
We were very tired from the 3 flights, however, we decided to go out for a walk to get familiar with the town. This apartment had a great view, a wonderful location, a kitchen, a very large bathroom, and a separate bedroom from the living space. This apartment was nicely priced with a wonderful front desk staff. Thank you Pia and Katarina for your kindness and a great stay at Ole Bull Hotel & Apartments.
We stayed here for 3 nights.The parking is 10minutes away.We parked our car outside the hotel to drop the luggage and to do the check in process.The guy in white shirt gave us the information about parking nearby to hotel but we parked our car in the cheapest one among all "ByGaragen" open 24 hours.It was 10 minutes from our apartment.Bergen is very small city so it was easy to walk.The apartment is very central.Close to Fløyen walking distance.It was noisy around 12 because of the night clubs but that was not the problem for us. We booked the studio apartment and we got it.It was nice and clean but with some really bad smell.Raised the smell issue to the white shirt guy and he immediately gave us the adjacent room which was 1 bedroom apartment more big one and we were happy.Thanks to him.The room kitchen was big with all good kitchen facilities.The pots and pans were new.There was no AC in this apartment.The bedroom bed has 2 single beds.My 4 year old sleeping and was going falling in between the bed as beds were so light that my 4 year old can push them aside.
When these people say the check-in time is 15:00 they mean it. We arrived in Bergen pretty early and decided to try to check in around 10:30. The man at the front desk was so busy talking on the phone he didn't acknowledged my presence in any way, shape or form. Not even a nod. Not a glance, his eyes glued to the screen. After waiting for 3 minutes I left. We tried our luck again at 14:45 but were told that the check-in is 15:00 sharp. At 15:00:00:00 we were at the front desk only to be told that check-in is a process that only starts at 15:00 and may last for a while. At that point I was ready to send it to hell and go to any nearby hotel but a nice lady who was starting her shift took over and gave us a room.
We got a 1-bdr apartment with a small bedroom. The bathroom had heated floors but had spots of mold around the shower. The living room was decent size, with a kitchenette. Although we rented it with the kitchenette in mind intending to buy stuff at the fish market which used to be great during our previous visit in 2006, we ended up using it only to make coffee in the morning as the fish market turned into a junk place. The nearby parking garage cost us a bit over $25 per day. So considering the fact that a good breakfast at a nice hotel is worth at least $25 pp and the apartment at Ole Bull was close to $150 without breakfast or any services whatsoever, chip in another 20-30 bucks and get get a room in a nice hotel without worrying about the 15:00 check-in and no front desk service after 23:00.
We tried to check in at 15:00 which is already one hour later than 99% of all international hotels. Our room was not ready so we had to wait outside on a bench until 16:30. We were not offered a discount or any compensation for the delay.
For the most part, its only one person working in the reception who has to deal with as many as 8 guests checking out or in at the same time. They should hire more people.
When we got to the room, the chairs were full of dead skin from other guests and mold in the shower area which was very disturbing. We asked to get another room, and at least we got that.
We paid 200€ for the room and for such a premium prince one should expect a lot more than what we got. The only positive was the location which is very central.
I have been to 40 countries and this is the only one star review I ever given.
Ole Bulls business model is to offer overpriced rooms to tourists while keeping their costs low with few employees and not spend any money on upgrading the rooms to a decent standard.
Would not recommend anyone to stay here!
We´ve stayed for 3 nights in large a 2-room apartment. We were surprised by the amount of space and by the way all rooms were nicely decorated and equipped.
The hotel is located in one of Bergens central streets ( walking distance from the peer) with a lot of options of restaurants/ night-live right outside of the main door. Our room, on the 8th floor, was nevertheless very quiet. The kitchen is well equipped and allows you to prepare your meals. Supermarkets are easily reachable by foot. Staff is friendly and willing to help.