This hotel was absolutely wonderful. Joao, who is at the reception desk, is such a caring and thoughtful young man. He went above and beyond in customer service. I couldn’t find a bath tub plug in our room so I asked him if he had one. The bathrooms had been renovated recently so he thought maybe it had been misplaced. He couldn’t find one so he ran out to a hardware store to buy one! He was very helpful with directions and even looked up all the times and prices for the train for us. Also, Christina was at reception and was more than helpful. We checked out and it was raining so she wanted us to take two umbrellas with us as we walked to the shopping centre. She said just leave them with the girl at the Pharmacy store and she would pick them up later. Not too many people would do that. I could list many more examples of how kind and helpful they were.
Also all the wait staff were so friendly, knowledgeable and eager to communicate even thogh they were shy speaking broken English.
We highly recommend this hotel to anyone who would visit Viana do Costelo which is a gorgeous small city on the Portuguese coast.
Family run with free breakfast. Everything was elegant and really well done. Staff extremely friendly and helpful. Near the seaside. Our room was on the top floor with a large balcony area and fabulous view over the harbour, comfortable bed, nespresso type coffee maker in room. There is restaurant on the property with a comprehensive menu. Strong wi-fi but weak TV signal. Highly recommend.
Small hotel, small room, super clean.
You can chose the street side or the back side where the bars are. So expect noise anyway. The front side has view on the river.
Viana is not very large, but this hotel is ideally placed to walk around the old town and visit the monuments.