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All You Need to Know About the Rooms
at Hotel Can Faustino Relais & Chateaux

Room/Suite (110)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... our trip. I cannot emphasize how amazing this place is. The room, the grounds, the location the staff, everything. Be sure to...
... lunch that we had in the garden restaurant was superb. Our room was overlooking the garden and had views over the sea to...
... to find out that this is not the case in Can Faustino. Our room was small and shaby and the 2month baby sleeping next door...
Most popular question about the rooms
Is there an iron and ironing board in the room?
Yes there was in Suite Vigie but if not don't worry, reception are amazing and will sort is quickly.
Featured room amenities
Suites
Recently returned from a 14-night holiday, during which we stayed in one of the three suites at Can Faustino.
Room service
... the Hermes toiletries in the rooms, and the amazing tapas on the room service menu ( pata negra some of best I've ever tasted).
Safe
... with everything you could possibly think of - air con, a safe, fully stocked mini bar, ipod dock and speaker, a very...
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My brother and I stayed here for a couple of nights during our trip. I cannot emphasize how amazing this place is. The room, the grounds, the location the staff, everything. Be sure to make a trip to their country club - one of the most memorable days of our entire holiday. Special shoutout to Nacho who helped make our stay incredible - from designing a hike for us to go on, to making room for us to go to the country club. We're sad we didn't get to say goodbye!
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Date of stay: September 2019
Location
Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from CanFaustino, Director General at Hotel Can Faustino Relais & Chateaux
Responded 4 weeks ago
Dear Mr. Cloesaint,
Thank you very much for such a positive review!
We are also more than happy to read that the staff, in particular Nacho, was helpful throughout your stay, and that you enjoyed our installations and our lovely country club.
We all are looking forward to welcoming you back very soon.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We visited Can Faustino for one night to join some friends who where staying there. The first thing to note is that if you are driving, there is no car park and you will need to park on the pavement outside the hotel to unload your luggage, and then park your car elsewhere. We unfortunately followed the sat nav and ended up in the narrow lanes ..thankfully we had a smart car!

The gardens and public areas are lovely, and the lunch that we had in the garden restaurant was superb. Our room was overlooking the garden and had views over the sea to Majorca. It was perfectly adequate with a large comfortable bed, and well equipped bathroom with both bath and walking shower. The only complaint would have been that there are no bedside tables, so no where to put your book or a glass of water.

We had a lovely massage in the spa, which was really well equipped and enjoyed an afternoon sitting by the pool, although in summer I should imagine that this area would be crowded.

Breakfast was good, with a wide selection of buffet items and a menu of items to be cooked to order. The service was a bit sporadic.

On leaving, the only issue is that you have to go and find your car to return to the hotel to get your luggage.
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Date of stay: September 2019
Room Tip: Sea view rooms also overlook the port and the disco area so could be noisy.
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Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from CanFaustino, Director General at Hotel Can Faustino Relais & Chateaux
Responded 4 weeks ago
Dear Mrs. Eyes,
Thank you very much for taking the time to share your comments with us. First of all, we are glad to know that you fully enjoyed our installations and facilities. Because of our central location, at the heart of the old town of Ciutadella, the dimensions do not allow us to offer a parking big enough for all of our guests. However we do have a courtesy garage at the Hotel where you are able to park your car at upon arrival as well as valet services at the front desk.
We regret to know that our driver was unavailable to park or pick up your car.

We would like to thank you for your comments which helps us improve as a team.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
When a hotel is announced as a Relais Chateaux and its prices correspond to a luxury hotel, its guests necessarily should expect an impecable service to the standards of such a selective hotel category. It has been dissapointing to find out that this is not the case in Can Faustino. Our room was small and shaby and the 2month baby sleeping next door constantly interrupted our rest at night. Unfortunately the hotel did not bother to offer any alternative solution. Menorca is a beautiful island but Can Faustino's average rate in high season of 400-600 euros/night is definitively not worth. You might do well skiping it and staying in one of the beautiful small boutique hotels in the area who offer an incomparable service at a more reasonable cost.

Belén and Georg, London.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
You’d need a constellation to star rate this hotel...friendly, expert staff, glorious breakfasts, comfortable and stylish room... Can Faustino is a former palace and as a guest you do feel like royalty.

I had booked specifically because I wanted to go to the Fiesta (I suspect the reviewer who said it was noisy at the end of June was there during Fiesta!!) which was everything I hoped for and more. Can Faustino’s back door opens on to the road above the place where the Jocs take place, so it is ideal, and for non-fiesta stays, you are right at the heart of this beautiful old city, with its mellow fortified walls and cobbled alleyways, lined with elegant shops.

There is an extraordinary indoor pool in the crypt, and outside a lovely open air one with loungers and chairs - the water was lovely and warm! Also a weeny little one for guests in the adjacent Villa which has been cleverly absorbed into the hotel. The Villa also has its own little terrace - a real little oasis of quiet and calm ...

Breakfast buffet offered local specialities alongside traditional delicacies - smoked salmon, local ham, cheeses, fruit, cava, juices and notably the most incredible locally baked bread - it is attention to detail that sets Can Faustino apart. At lunchtime and evening, the restaurant focuses on predominantly locally grown and sourced ingredients, Menorca’s land and seascape providing ample variety and stunning quality. All the staff were delightful, from the long-serving to the most recent recruit (though I ever would have guessed, so polished and professional was he). Their selection process is effective for sure - building a team like this is a neat trick to pull off.

Don’t miss a massage in the spa - I had booked as an insurance policy against suffering after riding! Not having been on a horse for a couple of years, going riding for nearly three hours was a bit risky (!) but when I got back I went straight to the pool and hamam room, and next morning felt fine... but oh the massage was fabulous! A very worthwhile indulgence...

Put simply, I came for Fiesta but I shall return for the hotel . Thanks to all who looked after me so royally.
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Date of stay: June 2019Trip type: Travelled solo
Rooms
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from CanFaustino, Director General at Hotel Can Faustino Relais & Chateaux
Responded 4 Jul 2019
Dear Mrs Rustie,
It was a great pleasure for us to have you staying with us and we would like to thank you most sincerely for your charming review!
We are so excited with your comment that we will show it to the entire team. We are very proud of all the effort that each of them makes so that comments like yours cab be possible.
Our number one goal is for our guests to enjoy 100% of their vacations and as you mention that they feel like royalty.
We are really looking forward to welcome you again and to serve you during your holidays and that you enjoy of our most appreciate Fiesta: Sant Joan!
We remain at your entire disposal for further assistance.
Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We had a wonderful stay here with a group of friends. Only one of 5 couples had a crappy room. It was small and disjointed. Ours was roomy, well appointed and comfy. Had a excellent bed and pillows. Quiet and cozy place. Very nice breakfast buffet. Nice courtyard for dining and evening drinks. Would return.
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Date of stay: October 2018Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from CanFaustino, Director General at Hotel Can Faustino Relais & Chateaux
Responded 2 Jan 2019
Dear Stephen,
First of all thank you for your feedback. We regret that one of the room wasn't at the level of the expectations.
We take note in order to improve our installations. By another hand, we are glad to know that all the friend's group enjoyed the stay!
Hope to welcome you again in your next visit in the island.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Is there an iron and ironing board in the room?
Yes there was in Suite Vigie but if not don't worry, reception are amazing and will sort is quickly.
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