Date of stay: May 2019
I have stayed in Petit Palace hotels in other Spanish cities and always enjoy them. This one was no exception. They each have their own style, a mix of old and new.
This one was great for walking around the Old Town, had lovely views, a delicious breakfast, and very helpful, multilingual staff (I've seen some of the other reviews, we certainly didn't encounter any rude staff) . Our room was very comfortable and clean. They offer little side extras like bicycles and MiFi to take out for the day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Karmele A, Gerente at Petit Palace Arana
Responded 1 Jan 2020
Dear Guest, Thank you for taking your time to share your experience with our fellow TripAdvisor Readers. :) It is particularly rewarding to receive such feedback, highlighting our excellent location, delicious breakfast and our commitment to consistently provide the best services to our guests. Thank you for highly recommending Petit Palace Arana and It was our pleasure to welcome you and we hope to see you again very soon. With best regards Karmele Abarrategui Host Petit Palace Arana
This response is the subjective opinion of the management representative and not of TripAdvisor LLC