We stayed in the palatine last weekend, very nice place welcoming staff, the bedroom was warm and cosy and had everything that we needed. We ordered some bar food, the prawn toast and spring rolls... lush. Would definitely stay here again,
Was a really nice stay, room was very clean staff were friendly, only thing i would of liked was a key so you can let yourself in and out rather than waiting each time to be let in or maybe a key code
I'm currently staying at the Palatine Hotel. I'd normally wait until I leave to review a hotel but I just had to write a review.
I booked the hotel early hours of this morning when I arrived at my friends house just down the road in Speke, after a long drive from Plymouth I was absolutely shattered. I called the hotel about 930am and explained I know check in is 2pm but could I check in any sooner. Straight away the gentleman on the phone said your room is ready come whenever. Which was fabulous!
I'm arrival I was greeted by a lovely lady, who explained the single ground floor room I'd booked was small would I like to go upstairs and have a bigger room. I said absolutely. The room I have is absolutely lovely. Really cute and cosy and Immaculate. Definitely an upgrade from what I'd paid for as its a double room. So this is very appriciated and the hotel didn't need to go out their way to offer it but they did.
After being too tired to venture out today, I ordered a takeaway from a local kebab shop, when the lady downstairs saw I had food she immediately offered me a plate and cutlery, again the staff here going above and beyond.
I really can't fault the hotel or staff and I will not hestitate too stay here when I travel up to bring my friend home to see his family again.
I'm here for two nights and I feel totally happy and at ease here. Being a single, female traveller I think being made to feel comfortable and safe is very important and this hotel has ticked every box for me.
Thank you to everyone here, I've met so far. You've all made my little visit to my favourite northern city that little bit better.
The hotel is located very conveniently for anyone who wants to get around Liverpool using buses and Merseyrail. There is a single room on the ground floor of the hotel. And the double rooms are upstairs. We got upgraded to a bigger room on arrival. The upper floors are accessible by stairs only. Free continental breakfast. The room I stayed in was ensuite and the hot water came in gushes but that was the only problem I had. The room was clean and the bed comfy. Quiet surroundings so you get a good nights sleep.
We stayed here for one night on a busy Saturday night, we had some issues in regards to the booking, which was completely our fault and Theresa was more than accommodating with sorting the issue out and went out of her way to make us all feel welcomed and accomodated. The room was clean and spacious, and we enjoyed a lovely breakfast the next morning. Would highly recommend the palatine, everyone was so incredibly friendly and made such an impression on us. It was walking distance from a train station and only 12 minutes to get to the city centre via the train. Will definitely be returning!