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All You Need to Know About the Rooms
at Premier Inn Southampton West Quay hotel

Room/Suite (80)
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Guests1 room, 2 adults, 0 children
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US$ 58
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
Things like, a telephone in the room, two working elevators, a bathmat or some other means of dealing with the extremely...
... that we needed, the rooms were clean and well kept, and the room was very sound proof from outside and other room sounds....
Great hotel locarion and the room was great as always with a Premier Inn. Staff were helpful and friendly and breakfast was fab...
Most popular question about the rooms
I'm travelling alone with my 6 month old baby, would a member of staff be able to help me take my case to the hotel room?
There were several staff around, im sure there would be someone to help you.
Featured room amenities
Housekeeping
The housekeeping staff is outstanding especially Dina who was happy to make up our couch as a bed even when housekeeping was...
Blackout Curtains
... let down,however by the fact that the net curtains in the room had fallen down and the blackout curtains had holes in them.
Desk
Other excellent front desk help from Katrina and Kevin during our three day stay.
See all room amenities (17)

Reviews that mention rooms

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Things like, a telephone in the room, two working elevators, a bathmat or some other means of dealing with the extremely slippery tub, or facial tissue. You won’t find any of these.

Convenient location across the street fro West Quay is the only thing this hotel has to recommend it
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
We stayed at the Premier Inn Southampton for a few days while waiting for a cruise. We were provided with all that we needed, the rooms were clean and well kept, and the room was very sound proof from outside and other room sounds. It does not have all the fancy services of a hotel but when asked for particular services they were able to help out. The wheelchair assist room was well designed but can be improved by having a shower with easy access.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great hotel locarion and the room was great as always with a Premier Inn. Staff were helpful and friendly and breakfast was fab with good quality of food overall a very pleasant and relaxing stay and will definitely use this Premier Inn again
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Date of stay: November 2019Trip type: Travelled as a couple
Value
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Location
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Review collected in partnership with premierinn.com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I stayed at this Premier Inn, having previously enjoyed visits before. This time I was travelling on my own, and on my way to a business meeting then onto Heathrow, by train. This meant I was travelling with a lot of luggage at a very early hour. I arrived at the hotel around 8am and asked whether I could leave my luggage, I was amazed and so happy that they were able to check me into my room immediately. This allowed me to safely store all my luggage and freshen up before my meeting.

The room was clean and comfortable. I always love that at Premier Inn, you get a vanity area with hairdryer and a kettle with tea/coffee. My room was on the first floor near the lifts and overlooking the road between the hotel and the back of West Quay but I didn’t experience any noise. Hot and powerful shower in the morning and then an easy checkout. Another fantastic stay. Thank you so much for making my stay so straightforward and easy.
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I have lost a weekend full of worry and the staff giving me false hope. The malw staff sould of just told me staright and sorted our towel situation in our room, the over charge well I'm still waiting and furious.
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Date of stay: November 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Sleep Quality
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Response from WhitbreadHotels, Guest Relations at Premier Inn Southampton West Quay hotel
Responded 1 week ago
Hi Zara

Thanks for taking the time to share your review.

I'm sorry to hear you weren't kept fully updated with your situation during your stay and that you've been overcharged.

If you haven't already, you're welcome to contact our Guest Relations Team on 0333 003 0025 or using the feedback form on our website, they'll be able to investigate this further with your booking details and some more details of what's happened. If you've already filled in the form, they'll get back to you within 10 days.

I've raised your comments with the Hotel Management so they can follow this up internally with their team and they'll see what can be done to ensure your experience is not repeated.

We hope you'll give us another chance in future for a much better stay.

Kind Regards

Amy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Questions & answers about the rooms

There were several staff around, im sure there would be someone to help you.
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Is there a hairdryer in room
I believe there is or the hotel will lend u one.
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Hi, they are correct in what they say, the rooms have a large king sized double bed and a single sofa bed, so probably not suitable for a family of four.
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