The hotel is tastefully landscaped and for a moment one feels like you are no longer in Garissa.
The hotel has really good food, the ala carte menu is quite sufficient with a variety of meals. The buffet continental breakfast is also very good and has a good variety.
The rooms are all equipped with air conditioning and with soft beds. The room design is tasteful.
The staff at the hotel from reception to restaurant are welcoming.
My hot shower seemed not to work though.
I was pleasantly surprised by Almond during my stay there. They have excellent facilities for lodging and conferencing. The suites are quite spacious and equipped with air conditioning. The restaurant has a spacious terrace lounge while the conference rooms were sufficiently spacious. WiFi available was sufficient for our needs. To top it all, the landscaping has been immaculately done, with neat tree-lines paths and well manicured lawns offering a picturesque backdrop to the stay. A swimming pool is at hand in case one needs a dip. I would stay here again if I were to have another trip to Garissa.
The hotel is spread-out with many rooms. My room was good, with a/c, tv, and a fridge. A clean mosquito net around the bed was very helpful--let me sleep soundly without worrying about mosquitos. Spent two nights here for work in town. Free wifi, though signal wasn't the greatest in the rooms. The restaurant/dining area is large but could use some improvement. Food was below average. Also, the reception staff could be more helpful and cheerful.
The rooms are specious, linen is clean and food is tasty but from reception to room service to swimming pool service the staff are indifferent, just do the basic to get you out of their way. A smile from a staff here is a strange expectation. But besides expecting the staff to practice good customer service expected in hospitality industry there wont be any other major disappointment if you keep your expectations low. Dont plan on a holiday to swim and enjoy the gym. They are closed and opened at the whims of the attendant staff not publicized opening and closing hours.
If you leave personal items for safe keeping at the reception, dont be surprised if it is not available when you need it because the receptionist you gave has left early and did not leave your item with the colleague taking over at the end of the shift
Food is good, wide variety of ala carte menu. Breakfast not bad
My friends and I made our first trip to Garissa and stayed at the Almond Hotel. There were seven of us traveling together. Our rooms were amazing especially the Air Comditioning! The staff was excellent from the receptionist to the cleaning staff everyone was friendly and helpful. The workout room was great and Moses is a great trainer. The food is al great especially the pepper steak and the smoothies. I would highly recommend this hotel. The price was very affordable.