Date of stay: August 2020Trip type: Travelled on business
This hotel has many positive and some negative aspects.
Positive: It is quite affordable and you can easily negotiate a better price at the lobby. The breakfast is generally good. It includes a bag of yogurt, orange juice, muffins and cereal bar. The staff is amazingly friendly and super attentive. The rooms are clean and they offer good neutrogena toiletries in the bathroom. It is quite close to downtown and shopping malls. The pool has a very fun slide (You need to reserve it though)
It is noisy. At night sometimes it is hard to sleep because you can hear the steps, kids running, screams on other rooms and halls. The blankets in the room window don't fully ensure the window stays dark in the morning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Nibu Thomas, General Manager at Hampton Inn & Suites by Hilton Saint John
Responded 18 Aug 2020
Dear Victormanuelm654, Thank you for your recent review of our hotel. We are happy to see that you enjoyed your short visit with us. We appreciate you taking the time to provide us with feedback . I will pass along your comments to my team in the morning. We would LOVE to see you come back again when traveling to the great city of Saint John. Thankyou, Nibu Thomas General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC