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All You Need to Know About the Rooms
at Eden Roc Cap Cana

Room/Suite (388)
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Guests1 room, 2 adults, 0 children
CheapTickets
US$ 730
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Trip.com
US$ 640
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ZenHotels.com
US$ 915
US$ 434
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SAVE US$ 481
Expedia.comUS$ 730
Hotels.comUS$ 730
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
... to the smallest detail. The private beach is gorgeous. The room is exactly as advertised. No bait and switch here. I will...
... ordering taxis, getting floats delivered to our room, etc. We literally did not have to do a thing and Moises...
... We also enjoyed having our own pool outside of our suite. The only “negative” thing I want to mention is that the...
Most popular question about the rooms
Has anyone stayed in the beachfront suites yet? We just got a great deal through Rue La La for the beachfront suites and can't wait!
Ironically enough they opened the week we were there. We toured one and it's gorgeous. If you got a great deal you will not be dis...
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Featured room amenities
Suites
Families will love the 2bedroom suites where the kids can walk right out to the oceanfront pool and beach!The staff is super...
Hot Tub
... was gorgeous, four big rooms with private bathroom and hot tub, office, sauna, private pool, beautiful decoration, it was...
Kitchenette
My family and I stayed in a 2 bedroom villa with a private pool and kitchenette.
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Reviews that mention rooms

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If you want to feel special and pampered, this is the resort for you. All of the staff make you feel like you are a celebrity; they pay attention to the smallest detail. The private beach is gorgeous. The room is exactly as advertised. No bait and switch here. I will definitely return next year.
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Date of stay: October 2019Trip type: Travelled with friends
Value
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Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from MarketingEdenRoc, Hotel Management at Eden Roc Cap Cana
Responded 4 weeks ago
Dear @udoamaka,

Greetings from Sunny Eden Roc Cap Cana. Thanks for submitting your review with great details of our resort. We are very satisfied that you enjoyed your stay at our luxury home and we are looking forward to hosting you again for an even better stay.

Do not hesitate to follow us in our social media
Facebook: Eden Roc at Cap Cana
Instagram / Twitter: @EdenRocCapCana

Warm regards,
Adam Tazi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eden Roc is a beautiful and peaceful resort and my boyfriend and I thoroughly enjoyed our stay. The driver and car that met us at the airport was a great start to the trip. Once at the resort, our concierge Moises took over. He made us feel very welcome, took us on a tour of all of the entire resort and facilities including the stables/riding arena and tennis courts, and his calm and pleasant demeanor helped us to relax right away. From beginning to end, Moises took care of all of the details recommending restaurants, making reservations, ordering taxis, getting floats delivered to our room, etc. We literally did not have to do a thing and Moises really made our vacation easy. Our suite was beautiful; we especially enjoyed the indoor and outdoor showers. We used the large tub one evening and it was filled with bubbles and surrounded by rose petals and candles when we got back to the suite after dinner - very romantic. Our suite's pool was larger than we expected and very private; we loved it.

While the food at the restaurants was good, we found the variety limited. With the exception of breakfast, we mostly dined off property. Breakfast was amazing with the ability to order items from a menu as well as enjoy a full buffet. Our server, David, was outstanding. He greeted us by name and took care of our every need.

We highly recommend the Eden Roc at Cap Cana and are so grateful to Moises, David and all of the other staff that made our stay so wonderful.
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Date of stay: May 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from 0EdenRoc, Hotel Management at Eden Roc Cap Cana
Responded 31 Aug 2019
Dear Mrs. Ebelle97,

Greetings from our Sunny Caribbean Paradise. Thank you for taking the time to share your experience with us. We're really satisfied to know that you had such a great experience in our luxury home. It would be a pleasure to host you again for an even better stay.

Warm regards,
Adam Tazi,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eden Roc at Cap Cana was one of our best travel destinations to date. All of the staff were very nice, helpful and accommodating. The resort was beautiful, clean, and overall just amazing. The pools were never crowded and there were plenty of chairs and lounges at the beach and pool areas. We loved all the restaurants, especially La Palapa for dinner because of their authentic Dominican cuisine. All our servers were very friendly, but special mention to David and Alejandro at Blue Grill and everyone at La Palapa for giving us outstanding service. We also enjoyed having our own pool outside of our suite. The only “negative” thing I want to mention is that the beach had some rocky areas. I injured my foot at one time after I stepped on a sharp rock and then fell into another rock. I’ve never encountered that at any of the beaches I’ve been to, so I had to wear flip flops into the water and that helped tremendously. Wish I had water shoes instead. The water also had a lot of seaweed but that could be due to the season. It would’ve been nice if Eden Roc provided a shuttle to places like the mini grocery or other stores other than the airport. I think the resort should also have a mini store for snacks and drinks and souvenirs. Overall, I highly recommend this resort!!
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from 0EdenRoc, Hotel Management at Eden Roc Cap Cana
Responded 31 Aug 2019
Dear special guest,

Greetings from our Sunny Eden Roc Cap Cana. Thank you for taking the time to submit this great review. We're quite honored to have hosted you.

Thank you for the feedback. We're constantly looking for ways to enhance our services. For this reason, we will send your feedback to our management team so they can further act on it.

We look forward to seeing you again :)

Sincerely,
Adam Tazi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We had a wonderful, relaxing time at this gorgeous Relais and Chateaux property. While we were originally a little apprehensive about traveling to the Dominican given the recent news and traveller crimes, Eden Roc set all our concerns at ease and we felt totally safe. The property, villas, and service were outstanding. We stayed in a one bedroom villa with our own private pool. I recommend that option over a beachfront room because the value is better and you have much more privacy. You get your own golf cart to use during your stay to quickly drive ~2 minutes to the beach.

The property requires payment in full before arrival - not a practice I’m used to. They required me to send a picture of the front/back of my credit card and license (even though I had already provided my CC details on the website during booking). Don’t forget to bring the same credit card with you when you leave! I forgot and Eden Roc had to charge me again using the card I brought. That wouldn’t be a big problem except that I was told I will have to wait at least 20 business days for the ~$5,000 refund.

Once you arrive, make sure to note that all food and beverage bills have 18% tax and a 10% gratuity already included. We only realized that on day 3 and had been tipping another 20% on top of the pre-added 10%.

The beach did have a lot of seaweed on it - an issue that has plagued many Caribbean islands, so no fault of Eden Roc. They had workers raking and carting truckloads of the seaweed away each day, but it is impossible to keep up with and kind of gross when trying to swim.

My only major complaint about the trip was the large group party at the resort at the same time. They were loud, obnoxious, and distracting from the peace of our vacation. I choose resorts like Eden Roc because I do not want to relive my college Spring break days. The group had a loud DJ at the pool each day, a distracting bar and food buffet where everyone was drunk, and the restaurants were either overly crowded or closed all together for their “private party” as a result. I was surprised to see that Eden Roc would cater to this type of clientele, but perhaps they lowered their standards because overall tourism is down following the recent crime scares.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from MarketingEdenRoc, Hotel Management at Eden Roc Cap Cana
Responded 4 weeks ago
Dear @SR_Pittsburgh,

First of all, thank you for taking the time to submit your experience. Unfortunately, we are quite sad to know about your disappointment.

We take all our guests' reviews very seriously and pass down reports to our management staff for improvements. Thanks for sharing.

Please, note that we are constantly looking for new ways to improve our services and enhance our guests stay. For that reason, we would love to host you again for an even better stay.

Warm regards,
Adam Tazi,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Truly a beautiful place. Got to experience both beach front suite and resort villas during our stay. Food and beach was excellent. Special thank you to David, our server. He was always there for us and very kind. He remembered my coffee order and always brought me orange juice in the mornings because he remembered I loved it! As well as Elvis and Terry who always brought fresh towels for us at the beach cabana and was close by whenever the family needed anything. It truly was a 11/10 experience that was a great way to end summer!
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from 0EdenRoc, Hotel Management at Eden Roc Cap Cana
Responded 3 Aug 2019
Dear Mrs. Caulfield,

Greetings from Sunny Eden Roc Cap Cana. We are very happy to have hosted you and quite satisfied with your review. Thanks for taking the time to write it.

we look forward to having you again in the near future :)

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Ironically enough they opened the week we were there. We toured one and it's gorgeous. If you got a great deal you will not be disappointed. This place is paradise. You will have the pool and beach right outside your doorstep. State of the art fitness center a couple of feet away and two restaurants right there. Can't be beat! Enjoy!
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What are the dimensions of the private pools in the jr. suite and 1 bedroom suite?
Dear Ace4467, First, I would like to thank you to share your interest in our property. For your kind information, the Junior Suite´s pool has the following measures: Width = 4,75 meters - length = 5,3 meters - deepth = 1,44 meter Besides, the 1 Bedroom suite has the following measures: Width = 4 meters - length = 10,6 meters - deepth = 1,44 meter Please, feel free to contact me for any further information. I remain at your disposal. Yours sincerely, Hugo Labbé Front Office Manager
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Madam, Please be so kind and send us (using our info e-mail) your personal details and we will contact you next week to give you further insides about the resort. Also please view our 360 tour in the website to discover the configuration of our resort. very best personal regards, Paolo Sanavia, Managing Director Eden Roc at Cap Cana
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