We have stayed in the resort last year June month for holidays we had wonderful experience in the nature resort staying in the pillar house room with nature view of Wayanad
Great Kerala style home made food is arranged by the resort
Great food, quit place with natural beauty surrounded in the dining area
Wayanad natural resort best place to stay in Wayanad, best and beautiful location with best and world class facilities, we enjoy here with friends , good customer care services and neet and best room with good views
Stayed at the hotel on Oct 30-31. It was terrible experience. Om first look everything looked okay. There was TV, the room was neat, bed was done etc. But when we tried to switch on the TV it did not work. When asked, the boy there said that the TV is not working and they are changing all the TVs to LCD. We were fine as we came to enjoy the place and TV was not something we were interested in. We tried to charge our phones but none of the plug points work properly. There was a mosquito repellent machine but even that was not properly working because of the switch board. The regulator of the fan was not proper. The worst was the towel in the bathroom. The towel was torn and dirty and when asked to change they asked us to "adjust" with it as they have run out of towels. This was not the hospitality expected from a resort which costs Rs. 3500/- PER DAY. The food was also not that great.We had booked for three days but the facilities and the hospitality of the people were so bad that we decided to leave the next day itself. And when we were checking out the lady started complaining that we lost guests because of you as you had booked for three days. She didnt even have the courtesy to realize her mistake. I would never recommend this resort to anybody. If you want to have a decent holiday with family i would suggest PLZ DONT GO to this resort. I have attached here the photos of the towel, the plug points and the fan regulator.
I had visited Wayanad and this place along with my family and friends last month. We decided to book our accommodation at this place based on the review comments/ratings and the photos posted online. They were charging just more than 3100 per night inclusive taxes and breakfast. We were super excited but when we reached this place, it was just a shock. Firstly I was wondering how one can even call it a resort. It was in the middle of a paddy field and way far far away from the happening places of Wayanad. We were one of the 2 more families who were staying there at that point of time and I could make out why it is so. Here are my few observations:
1. Almost 7 KMs or more from any nearest town of Wayanad. So can't have food from outside/popular restaurants whenever you want.
2. 30-40 KMs away from all important destinations/tourist spots other than Muthanga Forest
3. No facilities in the so called resort other than the accommodation.
4. Free breakfast is all south Indian single dishes like Idli, Dosa, Appam, Puttu
5. Lunch/Dinner is also with limited option. No buffet system as there is no crowd.
6. No entertainment option. TV doesn't work and power goes off now and then.
7. No indoor games/night life. Either you stay outside roaming in the town or be in the room when you are in this so called resort.
8. Pathetic room and room service. Got torn towels and broken dustbin in the bathroom.
9. Never ending cockroaches everywhere. It was a nightmare for us with a kid and eatables. Had to buy a 'Hit' spray.
10. Showers in the bathroom doesn't work and the bath tub was of no use.
11. They always ask for cash and no option for card payment. It was just a scam.
So overall, I would never recommend this place and stay away even if you get this accommodation in dirt cheap rate.
We have selected Wayanad Resorts for spending our new year [2 families -4 adults and 2 kids for two nights]. The resort is located on the way from Bangalore to Sulthan Bathery after Muthanga Forest.
Prons:We liked the room design and location of the resort. Staffs were very friendly. Even though the resort is located near Muthanga forest, you can visit various near by places with in a driving distance of 1 to 1.30 Hrs as the roads are in good condition with no trafic issues Unlike in Bangalore where in we take 1 to 2 hours to cover 15 KM. But required 3 to 4 days to visit maximum places in Wayanad. Resort provides safari facility to muthanga on request.
Cons: Very limited food options, they prepare majorly kerala dishes and we need to give advance intimation for special food if required. The dinner we had was really very expensive and because of which we had our remaining food at Sulthan Bathery where in there are good restaurants. We booked Deluxe room which was shown as the high category room as per clear trip, but it was the second highest as per the resort. There was issues with Bathroom flush which was not working, but later repaired after our request. Hot water supply was not proper, but we managed somehow. Resort organized campfire, special dinner and cake for new year eve which was some what okey for us.
Area of Improvement: Quality Coat, Bed and bed sheets and bathroom towels, Soap etc needs to improved. I doubt they wash it at the resort itself rather than doing a dry cleaning. Should keep a single coat rather than having two separate coat for families which was kept together. Should have a small buffet at least for the breakfast.
Overall we are okey with our stay in the resort, the climate in Wayanad was excellent during our stay.