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All You Need to Know About the Rooms
at Vinpearl Resort & Spa Phu Quoc

Room/Suite (188)
29 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
Trip.com
US$ 148
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Vinpearl Phu Quoc
US$ 135
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Nustay.com
US$ 148
US$ 128
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
... it’s brand new and everything is modern and clean! The room was massive and equally impressive bathroom and an...
... A$500 per villa per night. Family of four. Large 2 bedroom vila with personal plunge pool. All meals- buffet...
... season like us. Raining all day night so we had to stay in room and nothing to entertain. You should change also the comp...
Most popular question about the rooms
Is there room service? Is there more than buffet food ? Thanks
yes, nice room service menu. Can order food & drinks 24h
Featured room amenities
Room service
... combs sewing kits, and body lotions we are suppplied Room service returns each evening to change towels, clean bathroom...
Housekeeping
... Vinpearl Resort was wonderful - food, the gardens, the housekeeping teams, the staff in the health club - we loved most...
Safe
... place fantastic is the staff they watch the children very closely they play with them and make sure they are happy and safe.
See all room amenities (15)

Reviews that mention rooms

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+1
This is a lovely hotel; it’s brand new and everything is modern and clean! The room was massive and equally impressive bathroom and an incredibly powerful shower! It is BED BUG FREE and the king size bed was very comfortable, I could have spent the whole holiday sleeping! The staff were very attentive and friendly and I must gave special credit to the staff who work on the beach bar and make the BEST Pina Coladas I’ve ever tasted! I don’t know how but the ones in the main hotel bar were awful compared to the ones on the beach which were just perfect – I would return to this hotel just to have another one of those! There was a wide range of food available including ‘choose your own’ stations which included both Vietnamese and Western foods. There’s a little ice cream stand in the dining area as well which served tiramisu ice cream most days – they call it coffee but it’s definitely tiramisu which is my favourite flavour of ice cream. We did try the specialist restaurant which was nice however I think I preferred the main restaurant. You do sometimes need to sign for your drinks; there’s no charge for this, it’s just to give the staff something to do so they look busy.

We booked this hotel as part of an all-inclusive package hotel with TUI and whilst I cannot fault the hotel itself, the all-inclusive part to this hotel is very confusing and definitely NOT all-inclusive! We received an email from TUI before we arrived informing us snacks in one of the snack bars were no longer included however when we arrived our rep told us it would cost the hotel too much if we piled our plates high however if we only had a few things from the snack bar, the staff wouldn’t stop us. This is very confusing, either the snacks are or aren’t included. Different package holiday providers also offer different levels of all-inclusiveness, which was also confusing when we first arrived. There’s boards around the bars with the different logos on to inform guests which drinks they are allowed depending on the tour company. This is very strange; all the other all-inclusive holidays I’ve been on, not only have I been able to eat all of the food on offer in the hotel but I’ve been able to choose whichever drinks I like, which included creating my own cocktails! I can understand paying more for premium products and getting the cheaper stuff included but not a choice of only a few spirit mixers and 6-7 cocktails. Furthermore, only the water in the hotel room was complimentary, all of the other drinks/snacks were chargeable; again I’ve never known this to be the case. I think somebody needs to tell the hotel management what the definition of “all-inclusive’ is! Whilst normally I would mark this hotel down for this, my overall stay was very satisfactory and therefore I would still recommend this hotel and give it 5 stars. I would return again as it is a beautiful hotel.
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Management_Team_VPQ1, Front Office Manager at Vinpearl Resort & Spa Phu Quoc
Responded 2 weeks ago
Dear guest,

Thank you very much for taking your precious time to share a review of your recent stay at the resort.

I am delighted to know you had a wonderful time and appreciate very much the truly genuine service from our staff.

I do hope you find the time to return to us in the near future.

Best regards,
Vinpearl Resort and Spa Phú Quốc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
Omg. This is the deal of a lifetime.
A$500 per villa per night. Family of four. Large 2 bedroom vila with personal plunge pool.

All meals- buffet breakfast lunch and dinner. Full transfers to and from airport. Full transfers to night markets/ town/ anywhere.
Wait- u get more. Full access to Vinpearl Safari and Vinpearl land. And its no gimmicky safari / amusement park. its almost on par to Disneyland.

Staff are super friendly. Staffed 24/7- there is always someone to assist. Dial 1- and the world of service is opened to you. Staff are always smiling and super super friendly.

This resort is on par to the 6star Burj al Arab.

This deal is ridiculous. If u can find a better deal, pigs do fly. Seriously.
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Date of stay: October 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Management_Team_VPQ1, Front Office Manager at Vinpearl Resort & Spa Phu Quoc
Responded 3 Oct 2019
Dear guest,

Thank you very much for taking your precious time to share a review of your recent stay at the resort.

I am delighted to know you had a wonderful time and appreciate very much the truly genuine service from our staff.

I do hope you find the time to return to us in the near future.

Best regards,
Vinpearl Resort and Spa Phú Quốc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Special thanks to restaurant staff. Very nice. Foods are so variety, swimming pool is big.
But you need to create more activities for guest who stay in the raining season like us. Raining all day night so we had to stay in room and nothing to entertain.
You should change also the comp wasabi nut in minibar, it was terrible and not many person and ate that, believe me.
Overall, everything is brilliant most is attitude of staffs. Keep it until I comeback. Big thanks
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Management_Team_VPQ1, Quản lý bộ phận lễ tân at Vinpearl Resort & Spa Phu Quoc
Responded 22 Sep 2019
Dear khanhnguyen942012,

Thank you for choosing Vinpearl Resort and Spa Phu Quoc,

We are happy and grateful that you took the time to provide comments. Thank you for your compliments to the staff.
Our hotel has Vinpearlland amusement park for guests in the rainy season, aquariums, indoor games area, mermaid show, dolphin show, and Almaz cuisine center.
We hope to have the opportunity to serve you better during the next vacation.

Hotel management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I was staying in the room with such a wonderful view. You can see sunset from your balcony and it amazing! All amenities inside, don't need to take a lot of things so far like shampoo, cotton balls, shower cap, vanity kit and other. Even they will set up bath salt near by your bathtub!!! Free tea set, mini bar with 3 soft drinks and 1 pack of snack. You can find useful flip-flops for the beach, white slippers for room (so soft!) and blue bathrobe inside closet. I tried Seashell restaurant and really appreciated it: staff always smiley, food variety was okay for me! In this resort really huge pool I've ever seen! Because was windy and I couldn't swim on the beach, most of my time I spent in the pool. You can play volley or basketball there! I saw some kids activity also. Sim Bar can serve cocktails and drinks for you there. I can recommend Akoya spa & free gym. 1 day I spent in Vinpear land park, 1 day in Safari and I think it enough. If you Casino lover you can go and play , it also near by. Special thanks I want to say for reception! They can speak fluent English, Russian, Chinese, Japanese and maybe some languages else))) Thanks for support during my stay there. For next time I will book more days.
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Date of stay: September 2019
Room Tip: If you will book spa from 9-13:00 they give you 30% discount!
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Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Management_Team_VPQ1, Front Office Manager at Vinpearl Resort & Spa Phu Quoc
Responded 12 Sep 2019
Dear Di_Bali_Lover,

Thank you for your feedback. It is a delight to know that you have enjoyed your stay with us. Your comments will be shared with our entire staff, as reinforcement to continue their efforts.

I look forward to welcoming you back in the near future.

Regards,

Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The check in was so wonderful and if we talk about the hotel location I think in phu quoc it's the best location someone could get . The food was good and staff was really helpful and humble . I must say its value for money and my experience here is outstanding . Special thanks to Mr. Roy and Mr prakash from housekeeping who took care of my room more than I expected . Ms tram from reception was there to welcome us with her lovely and professional team .the swimming pool was clean and good. Over all its was an amazing experience because of the amazing staff of vinpearl. Thank you
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Management_Team_VPQ1, Front Office Manager at Vinpearl Resort & Spa Phu Quoc
Responded 11 Sep 2019
Dear guest,

Thank you very much for taking your precious time to share a review of your recent stay at the resort.

I am delighted to know you had a wonderful time and appreciate very much the truly genuine service from our staff.

I do hope you find the time to return to us in the near future.

Best regards,
Vinpearl Resort and Spa Phú Quốc
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Is there room service? Is there more than buffet food ? Thanks
yes, nice room service menu. Can order food & drinks 24h
1 vote
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You can have breakfast instead of having a breakfast box on your last day; Alternatively there are snacks at the Sim Bar around 10 am.
1 vote
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Is the mini Bar in the room part of the AI
Yes but it is filled on arrival only. Once it's gone it's gone!
0 votes
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Are the plugs in the room 3 pin English as l need to take my hair straighteners
No, you need a 2 parallel flat pin adaptor
0 votes
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