The hotel from the outside looks really beautifull even stunning i must say that i love that, the backyard is really green everywhere you look. But the hotel inside is a totally different story. I must say that this is the worst bed i have slept in. I had to sleep at the floor literally. I can't remember a bed that bad. The room itself wasn't inviting at all. Too dated the furniture with scratch all over. The bathroom is more inviting than the room. The pool area, is an inside pool by the way, has its flaws too. Now the breakfast, it has a very poor variety of cheeses as well the hams. Very poor choices, the pancakes were a joke and no omelette station, only a ham omelette and it was very dry to my taste. The only thing remarkable on this breakfast is the way they serve the yogurt. The rest is better to forget. At the checkout they didn't ask me about our stay or how was our night, only, it's all paid we hope to see you soon. Take your guess... i fairly give this hotel 3 stars, and they need to improve to get there, but not more than that...
This hotel is located about 15/20 mins drive from the airport, way up on the island (you may feel your ears pop with the altitude, on the drive up). It is quite isolated, even though there is a tiny village near it (5 mins walk, it has an ATM, a church and a few shops). There is also a bus stop very near, with regular buses to/from Funchal.
As for the hotel, it has good facilities and a nice decor. The indoor pool looked inviting but did not get a chance to try it. The room was nice, fairly small but very clean. Good bathroom with a large shower and strong water pressure. Reception staff was friendly and helpful. It has a restaurant that serves a nightly buffet, for €18 plus drinks, per person. It finishes at 2130 so if you are planning to eat after that, it s best to make other arrangements. Breakfast was busy, with plenty to choose from.
Nice hotel in a little village. Very fine employees in the hotel who wants to help you with everything. When I became ill (appendix) they arranged a room in another hotel next to the hospital for my family without extra costs.
Spartan rooms, damp smelling, heating didn’t work, no tea/coffee in room and they charge for use of the safe! They say it’s “forbidden” to serve tap water in the restaurant and charge for filtered water - althgouh they confirmed tap water in bedrooms is safe to drink. Felt penny pinching all round, No manager on site to speak to. Airline lounge style heated buffets for meals. No water to drink anywhere near the sauna - and no staff to ask. Good points? I struggle...
This was an excellent hotel to stay in. The rooms were large and it was quiet. The breakfast and buffet dinner were excellent. The price of the hotel was very good. The dining room was very spacious and with intimate seating areas.