We had some issue when we arrived and the lovely girl on reception couldn’t have been more helpful. Great customer service. Thank you :-) The room was small but adequate and lovely and clean, close to shops and a Chinese buffet restaurant, which was hard to get to by foot. The area didn’t look the greatest but we were on a short visit so it didn’t really make much difference to us.
The hotel looked quite new, however there was rubbish outside the hotel in the parking areas, the stairs to the rooms were really grubby and the floor in our room definitely hadn't been cleaned. One bed was against the wall, the other bed was about a foot away and there was one chair jammed against the wall next to the 2nd bed. There was literally nowhere to move let alone store anything. There was a charge for towels - luckily we had our own, but we didn't bother with the shower as it was just too small! The receptionist on arrival was pleasant, but the one on our departure could hardly be bothered to take our room key off us. We made sure after staying here that we would never book an F 1 again!
We been to other Premiere Classe Hotel and we are not expecting much just a cleaned place to sleep and rest as a stop over after a long drive.
But this specific branch disappointment amongst all Premiere Classe hotel in France
Punch hole in the wall
Curtain has holes in them
Toilet walls are not clean either
Bedsheets are old and the bed is itchy.
The worst part was the carpet floors is so filthy cant afford to walk barefoot on it.
The only thing good was the wifi and the reception staff.
If there was a 0 rating this would have been our first choice. We cannot begin to describe the poor state of our 'no-smoking' room. It reeked of cigarette smoke despite the clearly ignored 'warning' signs for transgressions of this rule. The room had a badly stained and marked carpet; dirty walls; cigarette burn marks on the bed cover and mould in the bathroom above the shower; we decided that it was not the place to stay.
The lady on the front desk could not provide us with another room (despite there apparently being some available online). We left, and since then, have written two sets of emails complaining and asking for a refund and have heard nothing.
We will be ignoring the poorly named Premiere Classe hotels in the future.
We arrived almost at 22.00 as we were lost after exiting the motorway. The hotel reception was already closed, and we couldnt find anyone there (there was info on booking sheet that if we arrived after 21, we needed to make a call to the hotel, a usual info when u booked a cheap hotel. But we forgot to make a call). Luckily, there was a reception machine on the wall next to the entrance door. Simply enter my booking number or last name and the machine proceeded with a room key.
The room was small, but it is ok. It is hard to find a cheap hotel in Europe with large rooms like those in Asia. The bathroom was even smaller, but the water flew soo good.
Here are the pros and cons, and i try to be as objective as possible
+ affordable. As it is cheap, dont expect too much. They are a business firm looking for profit, not a charity shelter
+ nearby motorway exit, so it is a perfect location for transit (driving only)
+ there is check in machine available by the side of the door in case u came late
+ affordable breakfast available (around 6 euro). Simple but we love it
+ free parking
- very basic and average. Luckily we got a clean room, smelled fresh
- tiny bathroom, barely cant move when inside
- parking slot was dark and creepy, but it turned out that our car was safe and sound
- noisy in the morning from people leaving, we wanted to sleep 2 hours more actually, but not possible as other guesses left too early
- no taste whatsoever on hotel lay out, furniture, etc but come on.. go to hil**n or mar***t if u looking for that!