Spent two nights at this hotel. It is very convenient for the Shinkhansen train. About 5 minutes walk via the Nimboshi exit. Hotel and room was clean. Service was very helpful and courteous, check in was at 3pm but we were allowed to check in 2 hours early. Breakfast was plentiful but busy, looks like queuing is the norm as there is a line of seats by the door. Good central location. Would recommend the hotel.
I left a top at the hotel room before checking out. The hotel reached me out by e-mail and notified me the day after. I am totally impressed by their excellent and efficient service. Thank you very much.
Just returned from a 5 night stay at this hotel. Great location, about a 30 second walk from bus section of Tokyo Station. Clean rooms of adequate size, with nice view of city. Bed comfy. Good breakfast buffet. Otherwise, food I had in the evening at hotel bar/restaurant (bar food) was just fair. Beautiful views of city in evening from room & hotel restaurant / bar. Only about 4 blocks from Imperial Palace. I enjoyed getting up each morning to head over & run the Imperial Palace running loop.
Stayed 3 nights to watch the rugby in Tokyo. Very convenient location. Next to Tokyo station. Look for Nihonbashi exit or Yaesu north exit. It is next to Otemachi station exit B7 on Tokyo metro. Basically you can go anywhere on the train and subway system. The bus terminus is also next to Tokyo station. The staff are friendly but like all Japanese staff they are rigid with the rules. The room we had was standard Japan size which is not very big with one side of bed against the wall which we found quite common in Japan hotels. There is no shortage of shopping and food outlets for all budgets nearby.
I am staying over 3 weeks at the hotel .
The room is so small that there is no closet to hang clothes needed for a 3 week work trip ( max 5 hangers fit in the space) .
The furniture is worn and chipped, the room old fashioned and nothing but basic.
It has a bed, a build in desk and office chair ( ?? Really) and a tiny and outdated velvet sofa chair crammed in. No space for personal items , no modern facilities for entertainment ( Bluetooth) .
The bathroom is also totally out of style - with a bathtub- which nobody needs -in the matter of scarce space a waste ..
For breakfast, if you’re a single traveler you get the the most undesired/ not preferred seat and of course locals are preferred in service and treatment.. very poor for japan !
The food itself is really not exciting ( breakfast) and the dinner menu is overpriced and i will not make use of it with very many fantastic options nearby ( like Shangri -La, Aman, Andaz, Four Seasons, if you want western cuisine in a 5 star atmosphere) Totally out of balance price/ value and disappointing service experience!