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All You Need to Know About the Rooms
at ANA Holiday Inn Resort Shinano-Omachi Kuroyon

Room/Suite (96)
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Guests1 room, 2 adults, 0 children
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HolidayInn.com
YOKOSO Japan
Priceline
Rakuten Travel
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
It's complicated when searching for the location from Googles. The easiest way to get there, is actually by getting local buses fr...
... stars) service. I left my jacket in the wardrobe of guest room during my stay from Apr 17-18, 2017. After sending message...
... there was about 50cm of fresh snow! Amazing view from the room, from the breakfast room and around the hotel. Only...
Most popular question about the rooms
Dear officer, I have seen a room type Japanese-styled room sized 36 sq meters with 4 futon beds. If I choose "half board included", will I dine within the room or just the...
... board included”,Compared with 36 square meters of the room, just a little wide. Be staying in any room, you can not...
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Featured room amenities
Hot Tub
Minibar
Laundry Service
Refrigerator in room
Internet
Air conditioning
Wifi
Family Rooms
Non-smoking rooms
Non-smoking hotel

Reviews that mention rooms

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It's complicated when searching for the location from Googles. The easiest way to get there, is actually by getting local buses from the main station. They have no bathroom inside the actual guest rooms, while the public bath & onzen is available till mid-night. Somehow, their restaurants finish early, around 8pm... Noting much available around the area...
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Date of stay: June 2017Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from kuroyon-royal, Internet reservation staff at ANA Holiday Inn Resort Shinano-Omachi Kuroyon
Responded 19 Aug 2017
Dear 218isabellat-sama,

Thank you for staying at "Kuroyon Royal Hotel".
Thank you also review post.

In our hotel, only one type of hot spring is "Kuzu-Onsen".
For public baths and outdoor baths, hotel guests can use it until 12:00pm.
The time in the morning is from 5:00am to 9:00am.

And about hotel rooms, unlike your review content, all rooms are non-smoking.

It's the location of the hotel, it's located next to a big artery road and it's in a very easy-to-understand place.
The bus stop is in front of the hotel.

Of the 73 rooms, 59 rooms are "with bath and toilet".
Economy twin F type 14 rooms, there is no bath in the room.

Restaurants in hotel, both French and Japanese cuisine are open until 9pm.
The last order is at 8:30 pm.

There are no eating and drinking establishments in the area where you can walk around the hotel.
If you use a taxi and leave the city area of Omachi for about 10 to 15 minutes there are restaurants and bars that are open until late night.

The taxi fare round trip to Omachi City will be about 7000 yen.
There are several delicious shops in restaurants in Omachi.
However, given the taxi charges,
Personally, I think that it is better to use restaurants in the hotel.
The restaurant at the hotel is not cheap at all,
but you can enjoy delicious handmade dishes.
It probably will not be that you lost it by eating.

Japanese cuisine "Kicchou" it is better to reserve.
French , you can eat without a reservation.
(It is better to reserve busy seasons such as summer and year-end / new year)
A la carte ~ course meal can be accommodated without reservation.

We look forward to seeing you again.

Thank you.
Yuko kai,Internet reservation staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
Highly recommend their excellent (6 stars) service.

I left my jacket in the wardrobe of guest room during my stay from Apr 17-18, 2017. After sending message to the hotel, I got their prompt reply and found my jacket. I requested their help to send back the jacket to me in HONG KONG and billing the courier cost to me. They said that they pay the courier cost without any problem.
Finally, I received the jacket by this afternoon.

Thanks again for their excellent service and prompt action.

I also enjoyed very much for the western style set dinner in the hotel. No wonder can have such a great dinner of western style at a Japanese hotel.

Will visit this hotel again!
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Date of stay: April 2017Trip type: Travelled with family
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from yuk_kai, Internet booking Staff at ANA Holiday Inn Resort Shinano-Omachi Kuroyon
Responded 1 May 2017
Dear Ma T-sama,

Thank you very much for staying at Kuroyon Royal Hotel.

I'm really glad that your jacket arrived safely.
I am sorry,normally, we will not send you lost articles free of charge.

We are delighted to have you glad with French cuisine dinner.
Our hotel chef, was studying at the three-star restaurant in France.
Cooking staff at our hotel will spend time and carefully prepare materials.

Please come again, and enjoy the delicious French cuisine!
We ara waiting for you to stay at our hotel again.

Thank you.

Internet booking Staff y_kai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
We arrived during heavy snow fall and the next morning there was about 50cm of fresh snow! Amazing view from the room, from the breakfast room and around the hotel. Only Western style breakfast was available the morning we were there, don't know why. Reception was friendly and all kinds of stuff available to use (snow boots etc.).
Huge entrance hall, but the hotel was virtually empty (or so it seemed).
Good onsen in the hotel, with a small outdoor bath (which was amazing with the freshly fallen snow). Japanese style room was OK for 2, but definitely not for 4 (it's listed as being big enough for 4). The futon was very thin, so not very comfortable. I did expect a better quality of futon for this kind of hotel.
But overall, very good service and good value!
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Date of stay: February 2016Trip type: Travelled with friends
Rooms
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I had a one night stay at the Kuroyon last week - it is the perfect place to spend the night before a trip across the Tateyama - Kurobe alpine route (the hotel is well catered to provide all the info you need).

The hotel is huge and we had the biggest room of our whole trip to Japan - it had two double beds in it (American style). The hotel was quiet when we went (midweek) so we really had the place to ourselves.

The hotel has a beautiful spa - not ultramodern - but very clean and a large indoor swimming pool. It also has a shop onsite which is quite quaint.

We ate in the Western restaurant in the evening fancying a change from Japanese cuisine and the fish we were served was very well cooked - and would be a good plate of food even if served in a mid-range London restaurant.

If you are planning on doing the trans-alpine route you could do a lot worse than staying here the night before. I highly recommend.
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Date of stay: October 2015Trip type: Travelled as a couple
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
We are a family with two teens driving through the mountains from Tokyo to the Japanese sea. Kuroyon has been a luxury stop on our way. Incredibly large rooms with all the things you get to expect from the better japan hotels: kimonos, large bathroom with toiletries, kimonos, living room and (empty) fridge.
You will need a car if you stay here because it is secluded and 10 min drive from the village. Hotel has an excellent french style restaurant, maybe a bit pricy at 15.000 for a 4 course menu.
We were 1 week to early to enjoy the swimming pool and 9 hole golf course. They are Only opened as of 3rd week of april.
Altough rudimentary english, staff is incredibly friendly and ready to assist you with anything you ask for.
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Date of stay: April 2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Questions & answers about the rooms

Dear Ms. Alanandkitty, Contact us, thank you. If you choose“half board included”,Compared with 36 square meters of the room, just a little wide. Be staying in any room, you can not dine in your room. French or Japanese cuisine, two restaurants, we ask you to dine at either. Thank you very much. We look forward to your accommodation. Internet booking staff y.Kai
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