Thank you for responding to my review of your hotel and your explanation of the laundry & quarters. That still doesn't address the way I was tossed out of my room a day early with no regard to where I would stay that night. As long as KIMBERLY is an employee of your hotel; I'll book elsewhere.
I suggest that you contact Vitaliy Ploshchinskiy, the General Manager of the hotel and bring this to his attention so that he can address your concerns. The hotel phone number is (360)256-0707. His email address is Vitaliy Ploshchinskiy.
Get an answer from Best Western Plus Vancouver Mall Drive Hotel and Suites staff and past guests.