Does anyone ever answer the phones at your hotel? I left something in the room. Tried calling asap to see if house keeping found it. I tried to call the numbers you have displayed on your site. I tried to call a few days and NOBODY EVER ANSWERS! I would never stay at your hotel again.
I never had any issues with this hotel either. I liked my stay both times.
Get an answer from The Kenilworth Hotel staff and past guests.