I "believe" that they can help you with booking a wine tour. There are many tour companies that you can contact before arriving in Napa. We always plan private tasting appointments at wineries prior to our arrival in Napa or Sonoma. This works if you have a car. If no car, then a guided tour is good....but you may not be able to choose specific wineries if that is your goal.
Did you book a tour? If you did, who did you use?
Get an answer from Chardonnay Lodge staff and past guests.