We trying to cancel a reservation with this hotel but the site is so un user friendly - anyone know how to as we won't be traveling up there for unforeseen circumstances ?? I've tried phoning them directly but no one can help me yet it's an advertised option ..
You can now manage your booking (if it has been made directly on the website) on the "manage my booking" tab. If this was made telephonically, then please contact our Reservations Team on 011 897 0000.
Get an answer from Birchwood Hotel staff and past guests.