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Birchwood Hotel Questions & Answers

Shenzhen, China

We trying to cancel a reservation with this hotel but the site is so un user friendly - anyone know how to as we won't be traveling up there for unforeseen circumstances ?? I've tried phoning them directly but no one can help me yet it's an advertised option ..

over a year ago Answer

2 answers

Property representative
Greg H
Johannesburg
Helpful answer
0
Votes
Not as helpful

You can now manage your booking (if it has been made directly on the website) on the "manage my booking" tab. If this was made telephonically, then please contact our Reservations Team on 011 897 0000.

over a year ago
Property representative
Greg H
Johannesburg
Helpful answer
0
Votes
Not as helpful

Hi Kerry,

Kindly advise if you booked this directly through the hotel website, or through at third-party website (Expedia or Agoda etc)

over a year ago
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