Is there an elevator in the hotel? Also, is there a shuttle service to and from the Airport? Thank you.
There is not an elevator but it's only three stories with rooms on all three floors.
And no, there's no airport shuttle (I doubt any of the hotels in the central old town offer shuttles. And, taxis are really inexpensive. I not positive, but I think it was only $5 or so.
Get an answer from San Juan Hotel staff and past guests.