We have reservations for 22-23 Oct for two rooms. We are two couple traveling at different arrival times and would like to know if I could collect the key for the second room since they will be coming in after 9pm. The reservation is under my name. Also does the building have an elevator? My husband is having back problems and will not be able to climb many stairs with our luggage. Can we store our luggage somewhere after check out as we don't board our river cruise until after 3pm. Thank you for your help.
Thank you for your e-mail. It is no problem to pick up the key for the late arrival room at check in. Our reception is on the 8th floor, and you can store your luggage there. There are only few steps on the ground floor to the way to the elevator, but we gladly helping you to carry your luggage instead of your husband. Can you please inform us aobut your names to be able to identify you? Your reservation is under the name of Joan Sabino? Is that you?
Looking forward to hearing from you.
All the best
Yes they have an elevator. they also should be able to store luggage as they did so for us. Further I am sure arrangements can be made for key as they have a lock box for this purpose. They are very helpful. You can always email them ahead of time. Have fun!
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