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Hotel Jules Cesar Arles MGallery Collection Questions & Answers

Midlands, UK

Though this hotel is supposedly wheelchair accessible (lift by the entrance, adapted rooms, etc.), there's a review on Trip Advisor saying there's a step to the breakfast room. Is that still the case, and, if so, how big is the step? Also, do the adapted rooms have baths or wheel-in showers?

over a year ago Answer

2 answers

Property representative
Brigitte F
Arles, France
Helpful answer
Not as helpful

Dear Rob,

Thank you for your request

We are happy to inform you that we are wheelchair accessible

Concerning the breakfast room,there is indeed a step at the main entrance nevertheless there is an accessible ramp by the restaurant side entrance

The adapted rooms have Wheel-in showers

We remain at your disposal

over a year ago
Helpful answer
Not as helpful

Indeed there are 2 steps which are not high but still impossible to roll over with a wheelchair. The best would be to call the hotel directly to ask though. maybe they have a solution to overcome those two steps... usually adapted rools at AccorHotels have wheel in showers!

over a year ago
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