I have seen in the reviews that there is no lift, I have booked to stay with you 11/3/18 and have arthritis in both knees so will struggle with the stairs . Is there any chance I could have a ground floor or first floor room please.
Hello, We have arranged a ground floor room for you.
I stayed on the ground floor - lovely room - at front of hotel - I paid more it was a suite but worth it and not that much more.
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