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Mountain Goat Tours Questions & Answers

Hello

I have booked for 2 people to go on the mountain goat tour of the ten lakes on Tuesday 4th October... I have recieved a confirmation email for this booking, but I am concerned that it may be cancelled if not enough people book onto this tour. My concern will be that we won't be able to do a tour at all if that is the case as we are only staying for two nights.

Kind regards,

Katie Riggs

over a year ago Answer

7 answers

District of Columbia
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Hi

I also would advise you to contact MG Tours directly with your concerns.

I contacted them by phone about 5 weeks before our tour with them, to confirm that they would pick us up from our hotel - they were lovely to deal with on the phone and sent a confirmation email as well.

We were doing a different tour to the one you have booked. But on the day of our tour, I rang them a couple of hours before the tour as I wanted to be picked up at a different location - they were very accomodating and said that was fine - then when we were actually picked up, we were told that we were the only ones on the tour as the rest of the people were on a train that was delayed in coming from London - we really appreciated them still running the tour, just for us.

So hopefully your tour will be running as scheduled, too.

over a year ago
London, United Kingdom
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Hi

As most people have already said, ring or email the office and also check available seats to see if the number reduces. The 10 lakes tour is pretty popular our minibus was almost full. If they do cancel you will get a full refund but hopefully this won't be the case. Enjoy

over a year ago
City of Venice, Italy
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Hiya....they do have more than mini bus,so I'm sure they will fit you on one of them....

If your concerned email them,I'm sure they will be pleased to help you!

Hope you enjoy your day out,it's well worth it x

over a year ago
Windermere, United Kingdom
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In my experience they do cancel tours when there is not enough people but will bend over backwards to accommodate you on a different tour that day. I am not aware of your travel plans but a call or email to Mountain Goat a couple of days prior to arriving in the Lakes to get an update might just help you get piece of mind. Have a good holiday. Roger

over a year ago
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If you go log on to the website, you can see the number of 'Available Spaces' for the tour (Just checked, currently it is 14 for 4th Oct). I would recommend you to keep a track of that. If the number does not decrease much over the next few days, call and check with them sometime closer to your travel date. As I understand, most bookings are done 1-2 days prior to travel by most tourists as it is fairly easy to get a booking closer to the travel date also.

over a year ago
Hong Kong
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our group was also full,MG is reputable there and I doubt if they'd have less than the min joiners at that time of the year. they use mini buses. You can call them up nearer to the event to confirm again. I'd say if they cancel due to not enough joiners, you'd be hard to find another local tour.

over a year ago
Valletta, Malta
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In our case this wasn't an issue since our van was full. Had a quick look at their Terms and Conditions, the tour will be run subject to minimum of 4 or 6 passengers dependent on the tour. If this tour is cancelled, you will get a full refund. Hopefully this will not be necessary and you can enjoy your tour!

Regards,

Stephen

over a year ago
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