Hello. I am booked at the grand mayan and I also have guests booked at the mayan palace in early 2018. Can the guests that I'm bringing access the water park and the lazy river?
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We were unable to get a day pass for the water park when we stayed in the Mayan Palace in July 2017. They told us that we may be able to get passes if we attend the "90 minute" tour. We declined.
There are these great gold carts that zoom around all the properties, a serious shuttle system. You just tell the driver where you want to go. We never waited more than a few minutes to get on our way.
They can get a day pass from the concierge desk at there hotel you will have to pay.
Hi, if I understand the question right, you will be able to get in depending on the status of your membership. I’m thinking if they are your guests, your amenities as a member will be extended to them as well. If you re asking about getting around, there are golf carts that drive around throughout the property and you can use these at anytime anywhere you d like to go. Hope this helps:)
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