sorry if this has already been asked but..... how or when will I know what side of the vote I have booked?? any pros or cons of each side? booked this afternoon and I'm already disgustingly excited. only 342 days to go!!!!!!!
Dear Hannah L,
Thank you so much for contacting us! It will be a pleasure to welcome you at Moon Palace! There are actually no cons or pros for any section, all is just a matter of preferences. We have some repetitive guests who gain affection for specific sections or rooms since they are already familiar with them, however we are proud to say we offer the same efficient service and high quality standards all around Moon Palace Cancun and Palace Resorts in general. Do not hesitate to contact us again if you require further assistance, thank you for choosing us, we remain at your service.
All the best,
Jose Luis Gonzalez,
Moon Palace Cancun
If you have booked Moon Palace you will be at either Nizuc or Sunrise sections - both are lovely. To stay at the Grand section of the hotel, you would have had to book The Grand at Moon Palace specifically.
Get an answer from Moon Palace Cancun staff and past guests.