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The Kresten Royal Villas & Spa Questions & Answers

St Albans, United Kingdom

How easy and expensive is it to upgrade from a promotional room? There was no option to upgrade or change rooms on jet2

5 months ago Answer

2 answers

Leeds, United Kingdom
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Not as helpful

You can email the hotel direct, though TA wont let me post that on here, but its easy to find. Before we travelled we were offered various options re upgrades. We declined in the hope that we could blag our way (lets face it sometimes it works, sometimes it doesn't) Our observations were. The private pools weren't very private. Some of them seemed a bit "gritty" and because of the location, didnt get as much direct sunlight as the hotel room that we were allotted.

We were happy with our side sea room.

Though we had previously thought Rhodes was our favourite of the Greek Islands, our opinion after Kresten was, that we wouldn't return. Kresten did play some part in that conclusion.

Kresten's communication prior to travel was top notch, in wanting to submit some gentle feedback, Nothing!

4 months ago
Ashington, United Kingdom
Helpful answer
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Not as helpful

I’m sorry, can’t help with this one....we were more than happy with our room. At the time of booking though I was offered room upgrades via jet2, I arranged over the phone. I’m sure if you rang them they would be happy to help you.

5 months ago
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