It's lovely to receive an email from the hotel hochfilzer in ellmau who were obviously being very sarcastic congratulating me on getting one point for my review. Amazing really I've never stayed in this hotel, never wrote a review but maybe enquired about staying in the past so probably explains why I've got an email!!! Not a happy person. Thank you hotel hochfilzer I'll spend my money in better hotels. Please note my trips advisor ID, yes my name is Susan and I live in Carlisle but I've never commented on your hotel!