Why do you hold $150 on a guest's debit card when they pre-paid for the room for a couple of nights, fees, taxes & all?! That's very high! I called to see if a cash deposit could be left instead or another arrangement could be made, I was told, "No!" I canceled my entire reservation!
Do you provide free shuttle to/from casino or arundel mill mall. Is there free breakfast(saw comment about missing free breakfast)