Has anyone had any problems with a pending transaction on their credit card? I checked out of the hotel on Sunday 13th October, bill was paid but there is still a pending transaction on my credit card for £1555.73! Credit card provider says the hotel needs to release this on their side but hotel say different?
How early can you get your express passes on your first day, can you get them before your room is ready? I’ve read about pre-registration on arrival day and hoped it meant we could get the express passes early morning instead of waiting until normal check in time of 3pm.
Does anyone know if the HR hotel offers a shuttle to the SeaWorld Parks down the street? We may go there a day during our stay. Thanks.
When staying at the Hard rock if you have tickets to halloween horror nights can you use the express pass on these nights as well, thanks
We're booked for April 2019 and I've recently discovered the hotel is pet friendly. Do all the guest rooms take animals? I'm concerned due to allergies. I was also wondering if all the rooms have connecting doors as I've heard the noise really carries and would like to ensure both that we get the sleep we need and that my jet lagged kids don't wake our neighbours!