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Holland America Koningsdam

164 reviews
 All photos (2,451)2,451
Full view
Traveller (411)
Common Areas (1,227)
Dining and Bars (502)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 2,650   |   Crew: 1,036
Passengers to crew: 2.56:1
Passengers to space: 37.6:1
Launched: 2016   

Decks

  • Deck 1
  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
Additional decks
Deck 1 layout
Cabins
  Single Oceanview Stateroom (OO)  
  Large Oceanview Stateroom (C)  
  Family Oceanview Stateroom (FB)  
  Family Oceanview Stateroom (FA)  
  Standard Interior Stateroom (N)  
  Large Oceanview Stateroom (E)  
  Standard Interior Stateroom (J)  
  Large or Standard Interior Stateroom (I)  
  Large Oceanview Stateroom (F)  
 

Cabins

Balcony
Cabin size: 228 - 420 sq. ft.
Connected rooms: 238
Accessible rooms: 14
Maximum passengers: 4
Number of cabins: 748
Traveller rating
  • 71
  • 35
  • 15
  • 18
  • 25
Time of year
Language
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Sunqueen20 wrote a review 21 Jun
Manchester, United Kingdom15 contributions5 helpful votes
Have tried two of the speciality restaurants on board Kooningsdam . Really disappointed with Pinacle Grill. Style over substance. Long wait for orders to be taken and drinks to be served. Crab cakes were quite underwhelming. Husband's steak was so overcooked we shared mine rather than wait to have it changed. We ordered same souffle for dessert. They looked totally different, mine being quite deflated. I did convey all of this to the chap on the front desk. On a positive point; we had a lovely view from the table.
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Deborah B wrote a review 13 Jun
19 contributions4 helpful votes
I loved my inside room. It was cozy and very clean. The steward was amazing. The television was hard to use. The phone system from room to room was odd, and I think it broke the confidentiality of the passengers. My only real complaint concerns the food service staff in the main dining room and the buffet/casual dining area. There seemed to be an excessive amount of eye-rolling, and the main dining room staff seemed generally unhappy. I also came home with COVID, so I was sick for the next week. If I could go back and do it again, I would wear a mask when boarding or leaving the ship. I had a nice time and met great people. Stay away from all of the jewellery stores at every port and on the ship. This is not a place to get a deal. Alaska is wonderful.
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John P wrote a review 13 Jun
4 contributions
Got Covid while on board. Warning, they charge you $135 to talk to a nurse or $37 for a Covid test. Cruise was okay but their use of water as a means to drive access to venues and product purchases is bad. You cannot get water other than a small glass to your room, you must buy a water package! This is especially a bad problem when you’re isolated due to illness. In any case, okay cruise, Alaska is beautiful.
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FamilyTravel wrote a review 9 Jun
7 contributions1 helpful vote
We were really looking forward to not only our first cruise but our first trip to Alaska. Alaska was beautiful. Experience on the Koningsdam was not great. One traveler got an ear infection and two ended up with COVID upon return home. The dining room staff is unfriendly. The bar staff is unfriendly. When you sign up for the drink package and only get cans of water but by Friday they ran out of water so what is a person to drink. So many passengers were also rude and entitled. We will never go on another ocean cruise.
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kmazuc wrote a review May 2024
28 contributions7 helpful votes
+1
Booked this trip well in advance of travel, and spent much time researching and watching YouTube, which was helpful. I'll try to be succinct. Embarkation took about an hour. We showed up at around 10:00 to check our bags, and decided to see if we could board. We could, and I believe the early boarding was worth it, as I think we beat the crowds. There was a small issue with my DOB, which my husband entered incorrectly (lol), but it was easily and swiftly corrected by HAL. Once on board, it was a beautiful day in Vancouver, and got some wine and a spot on the sunny LIdo deck. Our room was ready by around 1:00 and our luggage arrived shortly after. The room was clean, nice and as represented in the videos we watched. Our stewards, Rudi and Bayu were very friendly and accommodating. We did the Tracy Arm excursion (highly recommend) and saw 6 bears on shore, which is not the norm, apparently. The only issue with this excursion is we made it back too late (4:00) to go to Mendenhall Glacier and Nugget Falls. There were no more bus passes available (not the public bus). Unless you pay for the shuttle bus or a qualified cab/Uber, you will only get dropped off about 1.5 miles from the Visitor Center, and it is another mile to the glacier/falls. It also was a lousy weather day in Juneau. That was disappointing, but we did end up seeing quite a lot of glaciers. Glacier Bay is amazing - we saw many Sea Otters that day and the scenery is beautiful. We also did the White Pass Rail in Skagway, which I think is a must! It is incredible and very affordable. The views are amazing! We highly recommend Pinnacle Grill and Tamarind. The Dive In is also good (we had dogs and burgers and fries). Love the Dutch Cafe, particularly the raisin rolls and mint tea. NOT a fan of the buffet. The food is mediocre at best, and I'd liken the experience to navigating Costco on a Saturday afternoon near Christmas. I got a chicken noodle soup one day, which was a ladle of clear broth to which they added spaghetti noodles (so lame). The buffet is ok, if you are selective and just want to grab something quick, but adequate is the highest compliment I can give it. This is a great, smooth cruise with beautiful scenery and a laid-back vibe. I would recommend a balcony cabin, as I very much enjoyed watching the world go by on this trip. We chose HAL over the mega ships because of extensive reviewing, the ports, and the size (population) of the ship.
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