The provider (Yo Tours) are very unprofessional. I booked the tour for 5pm on a Sunday but got a call at 8am Sunday morning to say that the tour was not possible because there were not enough food places to go in Madikeri! If this is the case then why do they offer a Madikeri Food Crawl tour?? They offered me a spice and coffee tour instead, which I didn't want so I asked for a refund which I was told I would receive.
I called Yo Tours at 4.15pm on Sunday to make sure my refund was being processed but I was told that they had found a tour guide and that I needed to be in Madikeri at 5pm. We had made other plans so I said that it was not possible. They then said that because I had cancelled at short notice that I would not receive a refund. After arguing on the phone the representative from Yo Tours then hung up when. I accused them of lying to me and trying to scam me. I then got a call from the tour guide to say that he would be happy to give the tour on Monday at 5pm instead so I agreed.
The tour guide was excellent even though he had never given a good tour before. He showed us around a few places in Madikeri. We had some puffs, sweet cookies, Puri masala, masala dosa, burfi and other Indian sweets. It did seem a bit disjointed because the guide was clearly making it up as he went along. The tour lasted 1.5 hours.
Do not use Yo Tours. They are not professional and they are not honest.
