We had a helicopter and rafting experience booked. There was an alarming lack of communication so I called the company who said they had been unable to fill the number of visitors required to make the helicopter ride viable, and they were trying to make it so that we wouldn't miss out. They were really good and were able to move our time to later in the day. This did mean a few last minute phone calls but they worked very hard to get us in, and I really thank the team for that.
We had our rafting first, with picnic lunch included. unfortunately the message had not gotten through that we are both vegetarian so there was one vegetarian meal (a salad) and that was labelled as peanut-free instead. it was fun ride and our guide Dave pointed out interesting features, and allowed us off the raft a couple of times to wander about. there was NO time for paddling or swimming as advertised, so that needs to be clarified on the selling information.
The helicopter ride was as amazing as we had hoped and our pilot Steph was lovely.
Overall a great experience, but the communication for the exact itinerary, clothing required and time frames could be improved