We had an amazing experience with The Big Bang. They provided an excellent service throughout and always put our needs and safety first. The guides were knowledgeable, friendly and always helped us with any questions, including daily briefings so we knew what would be happening the next day. The whole team put in the extra mile to get us through the hike, even when people were struggling they helped get us up the mountain. We simply wouldn’t have made it to the summit without this great group of guys. The food was great, with lots of variety (soups, chicken, vegetables, fruit, rice, stews, fish, pancakes, omelettes etc.). The porters and staff did an amazing job, carrying and setting up our tents, serving us food, making us hot drinks when we woke up, providing hot water for washing and even cleaning our boots every day! Special mentions to Mushi, Hemed, Frank, Muni (service with a smile), Amina (super chef), Regie, Bernard and Godwin(plus all of the other porters and crew) for making this such a special experience for us. I highly recommend this company if you are thinking of hiking Kilimanjaro (machame route).