I’ll start by saying I cannot give a better review for Abe and his company! My friend and I booked our Kilimanjaro climb and safari through Exuberant, and from the beginning, even in the earliest stages of planning, Abe was phenomenal! So attentive, helpful, reassuring; he answered all questions we had and helped us prepare as much as he could. Once arriving in Tanzania, the customer service only improved. Everything we could possibly need was taken care of and we felt extremely safe with our crew while on the mountain. Abe even started a group chat with our families to update them along the way since we didn’t have service. Last minute changes to our plans, such as skipping a day on the mountain and deciding to start our safari a day early, were met with ease, and Abe was changing those plans within minutes of us asking. He even booked our flights and hotel to Zanzibar for us, set up our driver to and from the airport in Zanzibar, and stayed available for us while we were on the island. This was not something he needed to do, as our time in Zanzibar was an independent part of the trip and not booked through his company, but it made us feel very safe and well-cared for that we had a point of contact in case we needed help with something.
It can be hard to plan for a trip like this. There are so many companies to go with and it’s difficult to discern which is better than the other. I wholeheartedly recommend Exuberant Kilimanjaro. Not only did we love all of our porters and guides, but they all love him and speak very highly of him, which I think speaks volumes to the type of outfitter he is. And, it’s a local company, so you’re giving right to the community which is an added bonus! I’m so thankful for our experience in Tanzania and with Exuberant, we had an incredible time!