I stayed in the Belstead for a few days while in Chennai. The staff was fantastic. The main doorman,and the others who also were on the door, were excellent. Always keen to help with securing a tuk tuk, assisting with luggage, very pleasant attitude. Front desk was helpful and a competent level of customer service. The room was clean and tidy and excelent air con. The breakfast bar at the restaurant was adequate. Again, the staff were very obliging