I had placed an order online for Mumbai, Mr. Hussain called from Ambience mall store saying they had sent the wrong parcel by mistake so I should cancel the order. I needed the product urgently for a birthday gift, so I placed the order again, got it collected in Gurgaon itself. When I got it in Mumbai, it was missing 1 peice from the set of 4. He assured me he will resend the missing item, so I went ahead and gifted it. Been following up for 4 months with him, he keeps saying he will send it, has sent it, and now he has blocked my number! Customer care says I should have returned the other 3 items if I wanted a replacement or refund!!! But Mr. Hussain assured me he will send the missing bottle. I am so disappointed that a well known and reputable brand has cheated me. Order number FY66E930EB0EFBA8F02C