My cousin, Aunt and I took this tour. The gift shop at the station was great! Cute items, snacks, ect. Then getting on the train- friendly staff, VERY comfortable seating and even a great snack tray for each guest. There was an open air car that had benches that you could go out anytime during the ride and see everything and take pictures from an outside perspective. The guide was knowledgeable, and the bartender was fun. She took pictures of the kid that was seated near us when he fell asleep (yep-he got the rabbit ears). His parents were laughing at that one! She also engaged us in singing along to The Gambler! Of course, we knew all the words!! We all had a blast! Beautiful scenery, a cool cave, bridge, mountains, fun facts....it had it all!