Well executed Tour. Prompt with timings which was very appreciated. Bus host Roberto was very good. Driver, sorry I forget his name, was pleasant as well.
Local tour guides were appreciated at both Pisa and Lucca as they brought their own life experience to liven up the tour information.
Note: lost a star because we are very used to navigating cities and connecting easily with tours, however finding the location of the beginning of this Tour in Florence was more challenging than anticipated .. as the pedestrian walkway was not accessible from the terminal where we were turned to walk outside by station staff to navigate on the streets. With the heat and with this confusion it started the day out rough.