We visited Catania and the area few weeks ago (group of 6). I booked several travel arrangements with Simon. Simon assigned us Daniel to accompany us. When we landed, very late at night, Daniel waited for us with a smile, and took us to the hotel in the city.
2 days after we went out of the city on a private tour with Daniel, towards Etna, Taormina and Savoca. The tour we did was customized and planned by me and Simon few weeks before our arrival. Simon gave ideas, we discussed on the phone, and Simon also booked for us a Winery tour. Daniel gave us much information during the drive. During our visit on Etna, near one of the craters, one of our group members had a small injury. She needed a hospital. Simon and Daniel were super caring and responsible, they took her to the hospital; Daniel personally assisted with the check-in into the hospital, and we left only after Daniel made sure she is in good hands. Daniel continued the tour with us, and went back to the hospital to take care of special needs related to the checkout. We went back to Catania, and Daniel dropped us in the hotel. 2 days after he came to pick us up to the airport, and surprisingly we met him again as our flight was delayed and he did this travel one more time in the next morning ….
Overall, I have to say that Daniel’s and Simon’s attitude, caring, guidance, flexibility was simply outstanding!!! From the moment I contacted Simon to the second airport departure, they both gave us personal care, always on time, always with a smile!!!
I highly recommend Simon and Daniel for every travel and tour in Sicily!!!
We will definitely be back!!