We were 2 friends, came without booking and checked if they have a room for us. The guy on the front desk was very nice and helped to match a room that was perfect for us!! After that, Favio came to take us to the room, was very nice and profesional and guide us, we did the white house and even though unfortunately we couldn't escape on time Favio gave us few extra minutes until we got out.. We were so happy from the room (beautiful room, hard puzzles and cery impresive technically) that we decided to do another room right after.. Aladdin was a little bit easier but just as fun!! Highly recommended!!!!