Mass Transportation Systems in Rome

THE 10 BEST Rome Mass Transportation Systems

Mass Transportation Systems in Rome

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What travellers are saying

  • TravelingSoccerLoon
    Saint Paul, MN7,767 contributions
    3.0 of 5 bubbles
    Total chaos trying to purchase tickets to ride the Leonardo Express back to the airport. First not easy to find the right machine. Only about a half dozen people ahead of us trying to purchase tickets but only one vending machine available near the platform and everyone was struggling to make the purchase with the completely uninterested station employee standing there not bothering to help anyone greatly. Took over 20 minutes and missed 2 consecutive trains in the process. Buy your tickets online in advance. It was also a long wait for a taxi when we arrived in town on a Saturday evening. Stood in taxi line for over 30 minutes even though there may have only been about a dozen couples in front of us. It seemed like a taxi would show up every 3-5 minutes. On a positive note, intercity Italian trains are modern, fast and comfortable and left on time.
    Written 16 December 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • NICHOLAS T
    Dubai, United Arab Emirates10,923 contributions
    4.0 of 5 bubbles
    This is a very goos train service which takes you from the airport to central station in Rome quickly.

    The train does get very busy so be prepared to stand.
    Written 17 September 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • SoCalOregonian
    Murrieta, CA10,359 contributions
    3.0 of 5 bubbles
    What a difference a day makes or in this case 3 days.
    One day a 1 star ride and the other a 5 star ride.

    We rode FR9411 twice while in Italy. Once on Dec 14 and again on Dec 17.
    I will review both trips in this review.

    On Dec 14 we took a day trip to Firenze to do a little specialized shopping. We booked standard economy, coach 5 seats 11C and 11D. FR 9411 departed Stazione Venezia S. Lucia on time and arrived at Mestre on time, so far so good. We left Mestre 7 minutes late and it progressively got worse... arrived Padova 9 minutes late and departed 11 late. Next stop Ferrara arrived 22 minutes late and departed 38 minutes late and pulled into Bologna 59 minutes late and departed 1 hour late arriving at Santa Maria Novella 55 minutes late. Got to hand it to the engineer after departing Bologna he made up 5 minutes getting to Firenze.
    Evidently there was an infrastructure issue that was causing a slowdown between Ferrara and Bologna.

    Upon arrival in Florence, I went to customer service and received a voucher for €13.22 credit on our next purchase due to the delay. Expires within a year.

    On Dec 17 we rode FR 9411 from Stazione Venezia S. Lucia to Fiumicino Aeropuerto. We departed Venezia one minute late at 0927 but arrived at Fiumicino on time at 1407. No issues at all with this run from Venice to Rome Airport.
    Written 5 January 2025
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • James S
    Toronto, Canada2,521 contributions
    2.0 of 5 bubbles
    I remember hearing a comment about a despised former Italian leader that at least he made the trains run on time. Apparently Italian trains were notorious for being late. Said leader was fortunately overthrown and most if not all of his legacy was removed or replaced. Sadly, it would seem that applied to the trains as well.

    On our last full day in Italy, we were traveling by train from Naples to Rome for our last night in the country. Having experienced, or rather endured Italian trains a couple of days earlier on the Circumvesuviana commuter train in Sorrento I had some reservations on what was to come.

    Italo is the brand name of the Nuovo Trasporto Viaggiatori a company that began providing high speed train service in Italy in 2006. At present NTV serves 62 stations in 54 cities and averages about 90 trips a day.

    We had our electronic tickets printed out complete with QR code and the details such as train number and departure time. Naturally we didn’t have a track number as apparently these are only given out at the last possible minute.

    When it was close to the train’s arrival time, we made our way to the track area and kept watching the electronic board for the track number to be posted. A few minutes before the scheduled departure time it was, or at least we thought it was. We made our way to the designated, and empty, track and waited. We continued waiting until well after the scheduled departure time and still no train.

    We then headed back to the main entry area to doublecheck the board. Here we discovered several other passengers also waiting for our train including one who knew how to properly read the board. The number 10 I though was the track number was in reality the number of estimated minutes the train would be late. Fortunately for us that was an optimistic estimate.

    Eventually our train arrived and the correct track number was posted, at the extreme other end of the tracks. There was a mad scramble as all the passengers loaded down with luggage literally ran to the correct platform and began looking of their cars.

    Our tickets had both the seat numbers and car printed on it, fortunately our car was in the middle so we were able to get aboard before the train departed. Italo apparently is not in the habit of waiting. There was a big of a log jam at the end of the car and we soon discovered why.

    Prior to entering into the passenger compartment via a sliding glass door there was a sort of foyer area with the washroom and a small storage area for larger pieces of luggage. Smaller pieces such as backpacks and carry-ons could be placed in the overhead racks above the seats.

    Apparently, this was too much effort for those who had won the foot race to the train and they filled all the luggage spots with their smaller bags leaving no room for anyone slower with “larger” bags, like us.

    Our cases while not enormous were still too large to jam into the overhead racks. Fortunately, the car wasn’t full and I was able to wedge them into the seats across from us, and hoped no passengers would be assigned those seats at any intervening stops.

    Our seats were the last two in the car immediately in front of the sliding glass door to the foyer. This meant that with any luck we could be first off. Sadly, one of the other slowpokes, just not as slow as us, had solved the lack of luggage storage in the foyer in her own unique way.

    She had managed to jam her enormous, and I do mean enormous it was as large as both our cases put together, behind our seats against the bulkhead. In doing so she managed to jam the sliding glass door so it now only opened a few inches. Probably enough for a normal person to squeeze through sideways, as some using the washroom did, but not enough to get a suitcase through.

    I began to realize we’d have to traverse the entire length of the car past all the other passengers many of whom I’m sure would be disembarking in Rome as well and hope there was enough time to get off before the train left. If the stops between Naples and Rome were any indication we’d have literally seconds. Personally, I’ve always Wanted to visit Florence the final destination, just not on this trip.

    The conductor did come by prior to reaching Rome checking tickets, both electronic and paper and soon discovered the jammed door and the reason. He looked at me as if to say is this yours, and I pointed first at my case across the aisle and then up the length of the car. He shrugged and then went off in search of the owner and was soon back with her. It was really jammed in there and it took both of them some effort to remove it. He then literally tossed it into the foyer section where it spent the rest of the trip rolling around on the floor.

    Our seats were in Prima Business Class the second of three classes on Italo trains. The only difference between this and Smart Class apparently was we received a free snack and drink, similar to what one gets on an airline on short flight. Naturally this was served almost before we arrived in Rome and we were just able to finish it. Both classes offer 2x2 individual seating with easy access plugs for phones and other devices.

    The trip was so short, under two hours that had it been offered I doubt I would have paid more for the Club Executive Class with its arm chairs, individual TV screens and additional catering options. Technically there was free WIFI available but it took me almost the entire trip to log in following their instructions, and now receive spam emails from Italo almost daily.

    After a long day of travel, we finally arrived at Roma Termini and a short drive to our hotel to rest and recover and in my case with a healthy skepticism for Italian trains.
    Written 24 November 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Jimpy524
    Auckland, New Zealand8 contributions
    2.0 of 5 bubbles
    We tried to spend our last day in Rome before boarding a plane late at night. We arrived in Tiburtina about 10am and was instantly confused about the layout - we found the place difficult to navigate, and felt constantly nervous given that we’d been told by our last Italian hosts that Tiburtina was probably one of the most dangerous places in Rome given the number of thieves waiting to prey on tourists! Eventually we found out way out of the station and tried to find one of the 4 listed luggage storage facilities that we’d seen advertised within 1km walk of the station. After walking in terrible heat with large suitcases for 1.5 hours, we found none of the storage places seemed to exist and gave up! Then found trains to airport were for some reason cancelled (no one seemed to want to say why!?) so had to resort to a taxi to airport and an 8 hour wait for our flight. A frustrating day to say the least.
    Written 7 October 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Lowry_uit
    Stowmarket, UK1 contribution
    1.0 of 5 bubbles
    I live in uk and I went in one of Trenitalia train, I’ve never experienced something like this in my life. The train driver was one of the most rude person I’ve met in my life. After I payed 56€ for a ticket that was 2.60€ (and I was explaining that I didn’t have internet and that my tickets was still loading ) he come back and shout to me “you need to be ashamed ! You need to be ashamed” I ask his name and surname and he shout that he didn’t want to give it to me. I start to cry because he was awful and for the rest of the trip he sat at the end of the train and didn’t ask the tickets of anyone. I been in many countries and I never experienced something like that. I am still under shock. I am sorry Trenitalia but your staff is awful. And btw I’m a 22 yo girl and I was alone and no one was near me, so I was also scared of him.disgusting behaviour!!! I felt humiliated for nothing because I pay the ticket and I felt unsafe.
    Written 1 February 2025
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • ΑΚΑΛΑΝΘΙΣ
    Litochoro, Greece1,650 contributions
    3.0 of 5 bubbles
    This is the third time I visit Rome and the picture of the metro is getting worse and worse . Ok the metro was always on time but the places were dirtier and dirtier
    Written 9 February 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Dilla L
    Putrajaya, Malaysia6 contributions
    2.0 of 5 bubbles
    if you choose hotel near this area (Novotel La Rustica Rome), there are no way you want to go to city center using cheeper solution. there are 2 train station which is here and la rustica iur. But both have no counter to buy tickets to rome city center (rome, tiburtina or rome, termini). no booth or no whatsoever. They only have machine to validate the ticket. So you need to take a cab to tiburtina station and it will cost you more in the rush hour because of the traffic jam.
    Written 11 December 2015
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Janice_travels_lush
    Whangarei, New Zealand213 contributions
    3.0 of 5 bubbles
    Good value with multiple pass options and good coverage of the city. However not clear or helpful directions for English speakers. Rude really and pick pockets everywhere.
    Written 7 July 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Branimir V
    Zagreb, Croatia8 contributions
    5.0 of 5 bubbles
    Twice was in Rome, thank you for making me feel so comfortable in, this was one of the best trip ever caused by You and Yours drivers... see you soon
    Written 16 October 2018
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Sabrina N
    1 contribution
    1.0 of 5 bubbles
    Avoid buses. Absolute scammed who have no sympathy for tourists who don't know how the system works. My partner and I got fined 110
    Written 9 December 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • 10daytravellers
    Singapore27 contributions
    3.0 of 5 bubbles
    We read a lot of horror stories regarding the use of ATAC from fellow travellers so it was with much trepidation we sat at a bus stop to wait for a bus.
    We were tired after walking for blocks.

    Luckily or not for us, the bus never came. Even though according to an app, one was supposed to appear every 15 mins or so, we realised that sometimes the bus service skips a timing so the next bus Is actually 30mins away.

    We discovered Uber instead and found it to be very reliable, comfortable and economical if you are travelling in groups of 4-5.

    Would highly recommend the Uber option
    Written 1 February 2025
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • familywith3boys
    Chicago122 contributions
    3.0 of 5 bubbles
    We spent nearly $2000 for Eurail passes and reservation fees for a family of 4 (plus one "free" child under 12 so 5 people total but only 4 we had to pay for) for "5" days of travel between France/Italy/Austria/added a 4th country never went to because no pass for just "3 countries". Any of the desirable trains (like high speed or night trains) required mandatory reservations which made this cost so much. Also, many routes excluded. For example, we wanted to take a night train from Paris to Italy-- NOT INCLUDED!-- just with a 25 % discount. So we had to take a night train to Nice instead. Guess what happened when we arrived at the Paris train station for our night train to Nice? We found out there was a strike and our train would not leave that night. They had us sleep on a non moving train! And they locked the bathrooms and only gave us access to the bathrooms at the train station. We then had to take a train in the morning to get to Nice (luckily it was high speed and we go there by 12:30 pm).
    The train from Nice to Florence, however, had great views along the coast.
    We realized what a poor value the Eurail was within a few hours of buying. I called them the next business day and was told I could return but had to pay a fee (something like 15% of the $1600 fee paid [that was the price before the reservation fees]).
    My husband and I had traveled Eurail in the 80's and 90's and wanted to show our kids rail travel in Europe. I think I could have gotten better price by going directly to the rail website vs. Eurail.
    Written 10 July 2015
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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