We visited Cancun the last week of May 2024. (Not a good idea.) At that time, it was exceedingly hot and humid; almost 100% humidity. Our uber driver had no idea where this EnvaTours building but he was so helpful in that he called EnvaTours and they directed him where to bring us. Before we got there, police prevented us from reaching our destination by blocking off the road. Despite the head & humidity, we walked about 4 blocks searching for EnvaTours. We finally found it in a non-descript building. Inside there was little air conditioning and nowhere to sit down to rest after our hot walk. The young woman who received us was civil but not pleasant and gave us our wristbands for the excursion. For the readers’ knowledge, the "glass-bottom" boat is actually made of plexiglass but had been maintained relatively free of scratches.
Inside the boat we viewed colorful fish, seagrass, turtles and beautiful blue Caribbean water. It was a pleasant ride, and we observed the children on the ride truly had a great time, looking down through the boat at the sea life!!!