Gotemba Premium Outlets
Gotemba Premium Outlets
4
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
10:00 AM - 7:00 PM
About
Gotemba is Japan's most popular outlet mall, with 210 stores offering luxury, sports, and international brands. Located at the base of Mt. Fuji, the mall is accessible by train and bus from Tokyo.
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  • Leanne Culina-Penza
    Sydney, Australia809 contributions
    4.0 of 5 bubbles
    Larger than expected!
    These outlets were some of the biggest we have been to. You could easily spend hours here if you go into every store. There are plenty of places to grab food or drinks to keep you going and when you want a little nature just cross the bridge and have a look. Parking is also ample.
    Visited August 2023
    Travelled with family
    Written 21 September 2023
  • Philip
    Medan, Indonesia16 contributions
    5.0 of 5 bubbles
    Amazing!
    It was a lot of stores with affordable prices! Make sure you save extra budget if you wanna buy appearls from Japan. It would be lovely if you spend 1 day trip here in Gotemba. There are lot of things to explore.
    Visited October 2023
    Travelled with friends
    Written 20 October 2023
  • VO
    Singapore, Singapore2 contributions
    5.0 of 5 bubbles
    Serendipitous visit that turned out fantastic
    Gorgeous views of Mount Fuji, with a tremendous spread of shops and eating establishments. Selected shops had generous discounts. Service was tip top. Bought a pair of jeans and had it altered in an hour at US$6. Totally worth a visit.
    Visited November 2023
    Travelled as a couple
    Written 30 November 2023
  • iceblended
    Singapore, Singapore1,552 contributions
    5.0 of 5 bubbles
    Nice shopping trip
    We arrived at thr outlet from Shinjuku bus terminal. We were told there is a higher chance in getting bus tickets to the outlet mall. We attempted to obtain tickets from Tokyo bus station without reservation like our previous visits but to no avail. Bus tickets from Tokyo bus station were sold out for the next week! Bus departed at 1045 hrs on time. Buses were full. Bus terminal is about 10 mins away from the train station (need to cross a road) and the bus terminal is located in a building. Need to download the E coupons as outlet as done away with the paper coupons. Many outlets provided a 10% discount. Passport is required for tax refunds with purchases more than 5000Y. Outlets were crowded with many Asians tourists due to the weak yen. We spend 5.5 hrs in the outlet (not enough time). WiFi is provided in the outlet. We bought drinks and food from Family Mart to save time for more shopping. There was a convenient store in the outlet mall.
    Visited December 2023
    Travelled with family
    Written 29 December 2023
  • MapleLeafGirl123
    Kuala Lumpur, Malaysia2,340 contributions
    4.0 of 5 bubbles
    Nice Walk in Autumn
    This is a huge Premium Outlet; just a day isn’t enough time. And careful, it’s easy to get lost. Parking is free. All the parking lots surround the outlet mall; so no need to take the first entrance. If you have been to Premium outlet malls in USA, Canada, or Malaysia, you’ll find this outlet mall is expensive with no deals to be had. Perhaps it’s due to the products being imported into Japan with a premium tax. It is all relative in my opinion though. If you come from Singapore or Hong Kong just for examples where premium goods are expensive, you might find something here.
    Visited October 2023
    Travelled as a couple
    Written 5 April 2024
  • hopiebit
    Shinjuku, Japan2 contributions
    5.0 of 5 bubbles
    Great shopping, Great Views & Great food..!!
    This place is amazing, you get high end brands, all in a compact, well planned area.. with the beautiful Mt. Fuji in the background, great for photo ops.. The Food Court was nice, you get a good choice of Asian cuisine, may not be gourmet high end, but very passable for common folk.. There’s good Ice Cream, Steak, Pizza & Pasta too.. The best was seeing many shoppers bringing their well-behaved dogs with them.. Dogs were sooo cute.. Definitely coming back next year, will look for a hotel nearby to spend more time in the area..
    Visited April 2024
    Travelled with family
    Written 28 May 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles1,480 reviews
Excellent
400
Very good
701
Average
321
Poor
41
Terrible
17

mjay72
Gold Coast, Australia52 contributions
2.0 of 5 bubbles
Oct 2023 • Family
I am a premium outlet fan, and I went to many of those across the USA and Australia. I was really excited to visit this place, as it is advertised on the net as one of the best around Tokyo, so I purchased the expensive bus ride from Shinjuku. What a waste of time and money! The prices for almost anything but some sneakers are higher than the full price of any USA, AU, or European department store. The discounts are very minimal, 10-20% at most. The selection inside the shops is also very limited but I believe that's a Japanese trend. Unfortunately, it was a rainy day, so I couldn't even see Mt. Fuji. Coming back to Tokyo took almost 3 hours due to an accident on the highway. Please save yourself a full day of your holidays and money.
Written 5 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wendynataliel
Singapore36 contributions
4.0 of 5 bubbles
Jan 2020
I did not expect the area of the Gotemba Premium Outlets to be this big, with expansion ongoing. Loved that they have prams for rent for families with kiddos (my nephew needed one!) A very good range of brands to shop at and quite some food choices too. I went straight for Shake Shack!
Written 17 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

408wy
Bentleigh, Australia12 contributions
4.0 of 5 bubbles
Jan 2020 • Family
Went there with the family on 2 Jan 2020 after spending the morning sightseeing in the Mt Fuji surroundings via a private charter. Got to Gotemba Premium Outlets at around 1 pm and the traffic was a nightmare. We walked the last 1 km which was a great suggestion by our driver who spent the next 1 hour getting through the traffic and parking the car. There was great bargain on designer labels such as Prada and Gucci (approx 40% off retail) and service was excellent. Discount of brands such as Nike, Lacoste, etc., wasn’t that impressive however (approx 20%).
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kennisa145
Melbourne, Australia52 contributions
5.0 of 5 bubbles
Feb 2023 • Family
We went to this outlet from Kawaguchiko by bus. It took over an hour and we changed to free shuttle from Gotemba Station. There were clear signs at the station and shuttles leave every 15 minutes. It’s a great outlet with lots of high end stores - Burberry, Gucci, Prada, Tag Heuer,etc. It also has Sanrio store and Pokémon store. The stores offer good discounts with tax free purchases so it’s great. We caught a bus back to Tokyo at night. It is around 1 hour 45 min to Tokyo by bus. The outlet has a great view of Mt Fuji.
Written 14 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MapleLeafGirl123
Kuala Lumpur, Malaysia2,340 contributions
4.0 of 5 bubbles
Oct 2023 • Couples
This is a huge Premium Outlet; just a day isn’t enough time. And careful, it’s easy to get lost. Parking is free. All the parking lots surround the outlet mall; so no need to take the first entrance.

If you have been to Premium outlet malls in USA, Canada, or Malaysia, you’ll find this outlet mall is expensive with no deals to be had. Perhaps it’s due to the products being imported into Japan with a premium tax.

It is all relative in my opinion though. If you come from Singapore or Hong Kong just for examples where premium goods are expensive, you might find something here.
Written 6 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Qet
1 contribution
5.0 of 5 bubbles
Jan 2020 • Family
Excellent outlet.... Lovely view and. A massive variety of stores wish I could go again.. You have the lively train ride and the free shuttle bus there definitely recommend
Written 18 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Whimz5
Petaling Jaya, Malaysia19 contributions
4.0 of 5 bubbles
Jan 2020
The outlets are pretty standard in terms of brand offerings and layout but what makes it different is having Mount Fuji as your backdrop. Went on a clear day and what a sight to behold as every corner you turn, the majestic beauty is there to greet you. Easy access back to Tokyo via public buses so no issues getting there from Hakone and back to Tokyo via public transportation.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

VO
Singapore, Singapore2 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Gorgeous views of Mount Fuji, with a tremendous spread of shops and eating establishments. Selected shops had generous discounts. Service was tip top. Bought a pair of jeans and had it altered in an hour at US$6. Totally worth a visit.
Written 30 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philip
Medan, Indonesia16 contributions
5.0 of 5 bubbles
Oct 2023 • Friends
It was a lot of stores with affordable prices! Make sure you save extra budget if you wanna buy appearls from Japan. It would be lovely if you spend 1 day trip here in Gotemba. There are lot of things to explore.
Written 20 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelCGN
Germany22 contributions
5.0 of 5 bubbles
Dec 2019
We have been amazed, how beautiful Mt. Fuji looks from the Outlet. Great clean place, we were there on new years eve, it was crowded, but everything was very well organized and maintained.
Had some good food there, too.
And of cause we bought a lot of clothes, very good bargains.
Written 22 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Gotemba Premium Outlets (2024) All You Need to Know BEFORE You Go (with Photos)

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