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Address: Tarawera Road, Lake Tarawera 3076, New Zealand
Phone Number: +64 7-362 8080
Website
Today
09:00 - 16:00
Closed now
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Hours:
Sun - Sat 09:00 - 16:00
Description:

We have different elements to our business.

We offer a straight drop off and...

We have different elements to our business.

We offer a straight drop off and pick up service to and from Hot Water Beach, for walkers,walking the Tarawera Trail or for campers,camping at Hot Water Beach Lake Tarawera.

We offer Cultural and Geothermal tours that include Hot Water Beach and the Natural Bush Hot Pool. You will experience its unique geothermal wonders and relax in crystal clear warm water, under a canopy of unspoiled forest. Other tours take you to the Tarawera Falls, one of New Zealand's outstanding short walks or other popular walking tracks. All tours include a commentary on the amazing local Maori cultural, and volcanic history. We have an all weather boat.

Our newest venture is Glamping (glamorous camping).This is not new to New Zealand but there are few places like Lake Tarawera to experience the full spectrum of what this experience has to offer. A native bush setting, direct views to Mt Tarawera, whare style shelters and not 50 metres away from your tent, the crystal clear lake to swim and play. Of course there is the geothermal at the lake edge for soaking or trying your hand at cooking in the sand. (We have just produced a cook book to show you how). And there are no sulphur smells to worry about.

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TripAdvisor Reviewer Highlights

Read all 217 reviews
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  • 190
    Excellent
  • 23
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Fantastic service

The taxi boat arrived about 10 mins prior but did not rush us (as we were soaking at hot water beach after our run). Very efficient and fast service and our driver was super... read more

Review collected in partnership with this attraction

5 of 5 bubblesReviewed 4 weeks ago
sonicboom48
,
Lower Hutt, New Zealand
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217 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Lower Hutt, New Zealand
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

The taxi boat arrived about 10 mins prior but did not rush us (as we were soaking at hot water beach after our run). Very efficient and fast service and our driver was super friendly. Would recommend in the future. I had called up earlier in the day for local information and to confirm my booking with them and the... More 

Review collected in partnership with this attraction

Helpful?
1 Thank sonicboom48
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora sonicboom48, Thank you for your five star review. We always try to be at Hot Water Beach prior to our 3:30pm pick up time, but we certainly do not expect you to rush on the boat early if you are enjoying a geothermal soak. After a 15 km trek you deserve that soak. Although our bookings can be... More 

Bishop Auckland, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 4 weeks ago

After we walked the Tongariro Crossing with our 7& 12 year olds the previous year we were on the look out for our next adventure, & were delighted to find it in the Tarawera Trail. I booked the water taxi on line about a month before and didn't find the website that easy to use. In fact our friends had... More 

Review collected in partnership with this attraction

Helpful?
Thank thevaughans14
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora thevaughans14, Thank you for your 5 star review and extensive summary of your visit to Tarawera. I am sure other TripAdvisor members will find this all very helpful. We have certainly taken your feedback about our website seriously and are working with the website developers to make it a more user friendly booking engine. We appreciate that you... More 

Sydney, Australia
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

Loved the location here and cleanliness of the site. It was well organised upon arrival and easy to book.

Review collected in partnership with this attraction

Helpful?
Thank Richard M
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Richard M, Thank you for your five star review. We are blessed here at Lake Tarawera with stunning views and geothermal wonders. We are glad you found the campsite at Hot Water Beach clean and well organized. Nga mihi Captain Dave More 

Forster, Australia
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

This was a highlight of our trip to Rotorua. It was on my bucket list to swim in thermal pools but didn't want to do it in the tourist manner! This was recommended by the ISite. Our guide was very informative about the history of the area on the way to the pools which was very interesting. The pools were... More 

Review collected in partnership with this attraction

Helpful?
Thank T S
watertaxiTarawera, Manager at Totally Tarawera, responded to this review

Kia ora T S, When someone says that we were "a highlight of their trip to Rotorua" we feel as though we can not get better praise than that. The trip the you went on is what we call our Cultural and Geothermal Lake Discovery Tour, previously to this we called it our Eco Tour. We decided that the change... More 

Mount Maunganui, New Zealand
1 review
5 of 5 bubbles Reviewed 25 October 2016

Great experience. Totally Tarawera staff were very helpful when dropping off gear for the Water taxi to take over. We then joined the Tarawera trail from the Landing and had a great walk. Just over 3 hours in total, Camp was a bit noisy at night but great spot. Water taxi was great. Very friendly and helpful when dropping gear... More 

Review collected in partnership with this attraction

Helpful?
Thank stuartdS1802DP
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora stuartdS1802DP Thank you for the 5 star review. We are glad to hear you enjoyed staying at the Hot Water Beach Camp although it sounds as though some of the other campers were a bit noisy. Very shortly there will be a resident camp manager over there to monitor the noise levels and so forth during the busy... More 

Taupo, New Zealand
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 October 2016 via mobile

You know you're onto a winner when there's no mobile reception but you walk into the cafe by the jetty and the owners not only recognise you immediately but invite you over to sit & chat while they finish their lunch. Karen & Tracey couldn't have been more welcoming. As it is a family business David, the father and resident... More 

Helpful?
1 Thank Ben_Eaton1878
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Ben_Eaton1878, Thank you for your five-star review. You have offered a great insight into what you and other visitors experience when you come and visit us. I hope other travellers will read this and be enthused to come and experience the same. Totally Tarawera is without a doubt a family business that has historic links to this area.... More 

Rotorua, New Zealand
1 review
5 of 5 bubbles Reviewed 19 September 2016

Friendly and informative. Trip back to The Landing comfortable and warm on what was a windy cold day Collected on time by the water taxi

Review collected in partnership with this attraction

Helpful?
Thank leighm201
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora leighm201, Thank you for taking the time to give us a five star review. We strive to be friendly, informative and always on time. The beauty of having our all weather boats is we can give you a comfortable, warm ride back from Hot Water Beach to The Landing despite the weather conditions. We wish you all the... More 

Tauranga, New Zealand
1 review
5 of 5 bubbles Reviewed 5 September 2016

A lovely day out with a moderate 15km walk through native bush and great views. Good signposting and resting places along the way. Friendly, knowledgable water-taxi skipper. Great booking system and all the arrangements worked out perfectly. We would do it again any day! Thank you to those who worked so hard to create this trail and make this beautiful... More 

Review collected in partnership with this attraction

Helpful?
Thank heatherandstan
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora heatherandstan, Well we must of done a great job if you are able to say, "We would do it again any day!" I appreciate the thanks you have given to those of us that did work so hard in the creation of this Trail. The fact it is there has meant that many thousands of people over the... More 

Rotorua District, New Zealand
2 reviews
5 of 5 bubbles Reviewed 30 August 2016

Great trip back from Hot Water Beach Lake Tarawera on the water Taxi. Arrived right on time, driver was helpful, friendly and informative about the area. Gave us a chance to look at the mountain and surrounding area from the lake and then gave us a quick comfortable ride back to The Landing. Highly recommend

Review collected in partnership with this attraction

Helpful?
Thank K4800OPgregb
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora K4800OPgregb, Thank you for your high recommendation and five star review. We have alot of visitors that come to only walk the Tarawera Trail, I always if time permits try to give those visitors a small insight into the cultural and ecological significance of this area even if I am restricted to that 20 minute trip back from... More 

Broome, Australia
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 August 2016

The Lake Walk was incredibly scenic and we had it all to ourselves. The boat taxi back home after we finished the walk was great fun, but even better was our driver who was incredibly knowledgeable about the Lake and the local environment. He gave us a real insight into the place, and was a great advocate for the area.

Review collected in partnership with this attraction

Helpful?
Thank Sandy C
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Sandy C, Thank you for your five star review. The Tarawera Trail walk is indeed very beautiful with scenic vistas throughout. I appreciate your thoughts about the "taxi back home after we finished the walk was great fun". I think it is very important to add some fun and interest on the short trip back from Hot Water... More 

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  • Will you pick up and drop off at my hotel?
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