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Mazzega Glass Factory

Fondamenta da Mula 147, 30141 Murano, Italy
+39 041 736888
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Review Highlights
For tourists only

In my opinion Mazzega Glass Factory presents a selection of tacky glass products not worthy of the... read more

Reviewed 5 days ago
Hendrik_NL
,
Rotterdam, The Netherlands
A factory where jewels are made

I was there in November 2017 on the day of my birthday with my family. I’d asked for a... read more

Reviewed 21 April 2018
FabioQ66
,
Bologna, Italy
via mobile
Read all 105 reviews
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Overview
  • Excellent51%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible5%
Travellers talk about
Closed Now
Hours
Hours Today: 9:00 AM - 10:00 PM
Suggested Duration: < 1 hour
LOCATION
Fondamenta da Mula 147, 30141 Murano, Italy
CONTACT
Website
+39 041 736888
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (105)
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All reviews
"timely manner"
in 2 reviews
"glass factory"
in 8 reviews
"beautiful chandeliers"
in 3 reviews
"fascinating experience"
in 2 reviews
"fell in love"
in 3 reviews
"no pressure to buy"
in 4 reviews
"water taxi"
in 4 reviews
"great tour"
in 2 reviews
"amazing pieces"
in 2 reviews
"gift shop"
in 2 reviews
"on display"
in 2 reviews
"for sale"
in 2 reviews
"ennio"
in 2 reviews
"alberto"
in 2 reviews
"process"
in 9 reviews
"gallery"
in 10 reviews
"salesman"
in 6 reviews
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1 - 10 of 71 reviews

Reviewed 5 days ago

In my opinion Mazzega Glass Factory presents a selection of tacky glass products not worthy of the centuries old Murano craftsmanship, but obviously aimed at the souvenir industry. Furthermore, some people, obviously part of the staff of Massega stood smoking and talking with friends in...More

Thank Hendrik_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazzegasrl, Director of Sales at Mazzega Glass Factory, responded to this reviewResponded 2 days ago

Dear Mr. Hendrik_NL, We read your dissatisfaction on Trip Advisor. Probably, due to the smoking people in front of the door (we agree with your comments), you didn’t walk at the first floor where we present one of the most important collection of Murano glass....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

I was there in November 2017 on the day of my birthday with my family. I’d asked for a demonstration of how glass is worked by mail. It was Saturday afternoon and they were very very kind to show us how glass jewels are made....More

Thank FabioQ66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazzegasrl, Director of Sales at Mazzega Glass Factory, responded to this reviewResponded 24 April 2018

Dear Mr. FabioQ66, We are very glad to have a positive feedback from you. Thank you. Best regards. Mazzega srl

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

I have seen glass blowing before, but nothing as stunning as this. Exploring the shop beforehand, you can tell that there are some incredibly skilled craftsmen here. 10 Euros for the demonstration may sound a lo to somet, but it is totally worth it. I...More

1  Thank CJHowell26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazzegasrl, Direttore at Mazzega Glass Factory, responded to this reviewResponded 28 March 2018

Dear CJHowell26, Thank you for your positive feedback, but we think that there is a miss understanding because we are no used to charge enyone for the demonstration. Best regards.

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Reviewed 23 January 2018

My wife and I visited this factory during our time in Venice. We found it to be very friendly and without the oppressive crowds of some of the other glass factories. Gift shop had a nice selection of items with reasonable prices.

1  Thank JP L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazzegasrl, Director of Sales at Mazzega Glass Factory, responded to this reviewResponded 25 January 2018

Dear JP L, We are glad that you enjoyed your visit to our glass factory. Hoping to see you again, always at your disposal. Best regards. Mazzega srl

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Reviewed 18 January 2018

I can vouch for this company. We purchased a vase, but decided against the transaction later in the holiday and the company fully refunded the money in a timely manner. The gallery is amazing; every piece of glassware imaginable and some exquisite styles.

Thank 15Lottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazzegasrl, Director of Sales at Mazzega Glass Factory, responded to this reviewResponded 20 January 2018

Dear 15Lottie, Thank you for your positive review. Mazzega Srl

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2017

Mazzega is a gem in the heart of Murano Venice. I am a return customer, and can testify that from the moment I entered the show rooms to the moment I received my first purchases -in Australia- some years ago, the communication and customer care/service...More

Thank SuzieJ3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mazzegasrl, Direttore vendite at Mazzega Glass Factory, responded to this reviewResponded 9 December 2017

Dear Mrs. SuzieJ3, We are glad that you enjoyed your visit to our glass factory. Hoping to see you again, always at your disposal. Best regards. Mazzega srl

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A TripAdvisor Member
416
Reviewed 21 November 2017 via mobile

Loved the tour where saw demonstration of vase making. It was fabulous. Went around Murano and purchased more than I expected but 100% loved my purchases. Could've spent more €€, but time was limited. Definitely worth another trip there.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattia F, Director of Sales at Mazzega Glass Factory, responded to this reviewResponded 23 November 2017

Dear Mr. Thank you very much for your positive review. Best regards. Mazzega srl

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Reviewed 5 November 2017 via mobile

Really interesting tour from the kind people at Mazzega. We watched a demonstration of glass blowing which was truly remarkable, the skill of the craftsman was amazing. The tour of the showrooms was like a museum tour as the historical influences were explained decade by...More

Thank ivorbigun2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattia F, Direttore vendite at Mazzega Glass Factory, responded to this reviewResponded 15 November 2017

Dear ivorbigun2013, We are very glad to have a positive feedback from you. Thank you. Best regards. Mazzega Srl

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Reviewed 25 September 2017

After small but thought delight tour we decided to buy souvenir. We chose very beautiful wine stopper and were pleased with our choice.... Can you imagine our disappointment when it broke down for the very first time we used it?! Either Factory has serious troubles...More

Thank Nataly I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2017

Dear Mrs. Nataly I, We are sorry for the inconvenient. It never happenned before. Please let us have your name, shipping address and telephone number and we will replace the stopper, free of charge. A picture of the broken piece would be appreciated. Best regards....More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

We visited Mazzega Glass by recommendation of our apartment owner. The trip to Murano is worth it by itself. When we arrived at Mazzega we mentioned our recommendation, the staff didn't recognize the name but offered us to walk us around anyway. They showed us...More

Thank RayKski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 August 2017

Dear RayKski, Thank you for your positive review. We hope to see you again in our showrooms. Mazzega Srl

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Kate J
22 June 2018|
Answer
Response from Mazzegasrl | Property representative |
Dear Mrs. Kate, We confirm that tomorrow we have a glass demotration for our visitors. The entrance is free and it starts from 9:30 am until 4:30 pm. Please confirm at your arrival here that you contacted us by Trip... More
0
Votes
marciah91
12 February 2015|
AnswerShow all 2 answers
Response from Tinavail | Reviewed this property |
Ca' Pisani Hotel. Our experience is similar to Scott O's answer. The hotel provided a private taxi to Murano.. We had Stefano give us the glass tour and he was very low pressure and answered all our questions.. We intended... More
2
Votes
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